Shipping Eyes

Order management - Pickup management - Financial settlements - Returns management - Support tickets

🚚 Shipping Eyes App for Managing Your Shipping and Delivery Account

Key Features

📦 Order and Shipment Management

Create new orders with complete sender and recipient details

Track order status in real time with instant updates

Manage shipment information (weight, dimensions, delivery type)

View order details with editing and updating capabilities

Advanced order filtering and search by date and status

💰 Financial Settlements and Reports


Track amounts owed by the company to the merchant

Complete financial settlement history with details of each settlement

View orders ready for settlement or pending settlement

Detailed financial reports for profit and commission analysis

Comprehensive statistics on order status and financial performance

🔄 Returns Management

Track uncollected returns from delivery personnel

Manage uncollected returns from branches

View orders ready for return with complete details

Return history with search and filtering capabilities

📞 Comprehensive Technical Support System

Create technical support tickets with a detailed description of the problem

Live chats with the technical support team

Attach files and images to illustrate problems

Quality assessment Service after problem resolution
Track ticket status and response history
Search previous support tickets

🚛 Pickup Requests
Create new pickup requests from different locations
Define pickup addresses with full details
Schedule convenient pickup times
Track pickup request status with notifications

💲 Shipping Rate Calculator
Calculate shipping costs based on weight and city
View shipping rates for all cities and regions
Compare prices between different service types
Save calculations for later reference

🔔 Smart Notification System
Instant notifications for order and shipment updates
Pickup request and scheduled appointment notifications
Technical support notifications for new responses
Financial settlement and outstanding balance notifications
Comprehensive notification panel with filtering capabilities

📊 Main Dashboard
Quick overview of all operations
Quick actions for frequently used tasks
View key real-time statistics
Shortcuts for important functions
Performance indicators and overall account status

🛡️ Security and Protection
Secure login with a strong password
Biometric authentication (fingerprint or Face)
Data protection with advanced encryption
Automatic logout when inactive
Security reports to monitor suspicious activity

⚙️ Settings and Customization
Personal account settings
Notification settings with full control
Security and privacy settings
Select appearance (light or dark)

🎯 Who is this app for?

Merchants and store owners who contract with shipping and delivery companies to manage their shipments

E-commerce stores that rely on delivery services and contract with shipping companies

🌟 App Features
User-friendly interface in Arabic
Modern design that supports day and night mode
Fast performance with instant updates
24/7 technical support
Continuous updates with new features