BRATS On-Demand

Connecting you to the people and places that matter most.

Welcome to the BRATS On-Demand mobile rider app – the official app for riders of BRATS public transit services in Baldwin County. Let us help connect you to the people and places that matter most to you.

Currently, this app is for use to ride our on-demand and pre-booked, origin-to-destination weekday transit service. Stay tuned! We’re working to expand the app to cover other services we provide.

Who We Are

Baldwin Regional Area Transit System (BRATS) provides specialized public transportation services across all of Baldwin County. Due to the county’s geographic size, service may be limited to certain days and times in some areas of the County. BRATS is operated by the Baldwin County Commission. BRATS is funded and supported by funding from the Federal Transit Administration and the Baldwin County Commission, with oversight from the Alabama Department of Transportation.

Areas We Serve

Currently, you can use the app to request a shared transit ride Monday through Friday between 7:30 AM and 5 PM, depending on your location within the County.
Trips within the most of the Eastern Shore area are available on-demand. Trips within the Foley area are available on-demand.. Trips within the Robertsdale area are available on-demand. Trips within the Bay Minette area are available on-demand.
Trips between those areas are available Monday through Friday, but require pre-scheduling. The availability of trips from areas outside the locations above vary based on the day of the week. For more information or to provide feedback, please visit www.ridebrats.com or email us at [email protected].

How Can I Request A Ride?

You can get a ride in three easy steps. First, download the BRATS On-Demand App. Second, create an account. Third, request a ride (anywhere in the service area)!
You can also call 251-972-6817 and book a ride over the phone.

Who Can Ride?

That’s the beauty of it. Anyone can ride! However, keep in mind that BRATS drivers are not caretakers and can not act as a Personal Care Attendant.

How Does It Work?

BRATS On-Demand is a convenient on-demand transit service that takes multiple people heading in the same direction and transports them in a shared van or bus (i.e. a shared ride). Using the app, enter the address where you are at and your desired destination. Tell us approximately what time you would li