한화손해보험

Make my contract more special, closer to the coverage you need! We support your happy insurance life.

Introducing the new Hanwha General Insurance mobile app. ■ Guide to main services and features

Service integration: Provides long-term/automobile/general product services in one app

Main/My Page: Services centered on existing contracts, progress status, product recommendations, benefits and notices

Easy mode: Customer-friendly service screen configuration (claim, payment, contract inquiry) with simple design, easy phrases, and text-to-voice input

MY Hanwha: Contract inquiry/change, payment/refund/cancellation, my information management, contract conclusion support

Products: My insurance coverage analysis, direct subscription (direct) insurance, women-only insurance, auto insurance, driver/injury insurance, health/comprehensive insurance, family insurance, fire/property insurance, travel/leisure insurance, pension/savings insurance, corporate insurance

Compensation: Disease/injury and property/liability insurance claim and result inquiry, auto insurance accident reception and result inquiry, auto breakdown dispatch and history inquiry, guidance on various compensation required documents

Loan: Loan status inquiry, insurance contract loan Inquiry and application for possible amount, insurance contract/credit loan repayment, change of insurance contract loan repayment information
ㆍCertificate issuance: Sending certificates by email and downloading files for each insurance, downloading necessary document forms
ㆍCustomer lounge: Notices, events, additional services, consultation application/details, frequently asked questions (FAQ), service usage guide, magazine
ㆍConsumer protection: Compliments/complaints, consumer alerts

■ Login guide
ㆍYou can easily log in using fingerprint/Face ID, or setting a simple password.
ㆍYou can also log in and use Kakao authentication, financial certificate, joint certificate, and mobile phone authentication. (Use after electronic membership registration)

■ Access rights
[Required access rights]
- Phone: Access rights for verifying mobile phone status and ID, connecting to customer service center/contract manager/compensation manager, using visible ARS service (reading phone number)
- Device photos, media, file storage: Save taken photos/copy and load joint certificates
- Installed apps: Detect dangerous apps that may be exploited among apps installed on smartphones to prevent electr