Naviam Vendor

The Naviam Vendor app allows organizations to extend mobile work management tools to their outside vendors performing requested services, anywhere.


MANAGE VENDORS LIKE YOUR OWN WORKFORCE
Service vendors are an important part of your workforce, but it is challenging working with them when it comes to efficient work request assignment and scheduling, awareness of on-site presence, work status updates, and integration of completed task details into your EAM. The tools for managing an extended workforce just haven't been there.


That’s why we created Naviam Vendor. Naviam Vendor enables your organization to manage service vendors like an extension of your own workforce.


EXTEND YOUR WORKFORCE
ENGAGE & MANAGE VENDORS
SET CLEAR EXPECTATIONS
IMPROVE VENDOR RESPONSIVENESS
ACCELERATE REQUEST RESPONSE
SIMPLIFY VENDOR DATA CAPTURE
IMPROVE VENDOR TIMELINESS
GENERATE & MONTIOR KPIs


Naviam Vendor Key Features
SIMPLE REGISTRATION PROCESS
Using a simple one-time registration process, you and your vendor partners can get started with Naviam Vendor in just minutes
CHECK-IN & MAPPING
If supported in your facility, vendor technicians can check-in via NFC or by scanning location/ asset barcodes. Maps guide technicians to service locations, and you can see where checked-in technicians are at any given time.
DEEP LINK INTEGRATION
Naviam Vendor works as a standalone solution or in concert with the other Naviam apps. Naviam Vendor can be launched from both the Naviam Planner and EZMaxMobile By Naviam apps, eliminating the need to jump between apps.
INTEGRATES WITH ANY EAM
Naviam Vendor integrates seamlessly with IBM Maximo® and other popular Enterprise Asset management (EAM) systems, eliminating “off-system” data and documents. Everything from request initiation to the final work performance details, as well as any messages, pictures, videos, or documents, are stored to your EAM.
PERFORMANCE KPIs
Measure vendor performance throughout the entire cycle, including Average Time to Initial Response, Work Acceptance Rates, and Technician On-Time Arrival. KPIs are shared with your vendor in real-time, so everyone knows the score.
ONE TO MANY
Naviam Vendor allows you to work with as many vendors as you like, and allows you see all vendor assignments at a glance, including a filterable calendar view. Vendors are able to use the app to work with all clients using Naviam Ve