ServiceDesk Plus | On-premises

Developer: Zoho Corporation

Category: Business

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1.1K installs

23 ratings

147 monthly active users

Revenue not available

Install Trends

Monthly +34

Steady

ASO Keyword Dashboard

Tracking 101 keywords for ServiceDesk Plus | On-premises in Apple App Store

Developer: Zoho Corporation Category: business Rating: 4.74

ServiceDesk Plus | On-premises tracks 101 keywords (6 keywords rank; 95 need traction). Key metrics: 0% top-10 coverage, opportunity 70.1, difficulty 42.8, best rank 16.

Tracked keywords

101

6 ranked • 95 not ranking yet

Top 10 coverage

Best rank 16 • Latest leader —

Avg opportunity

70.1

Top keyword: changes

Avg difficulty

42.8

Lower scores indicate easier wins

Opportunity leaders

changes

Opportunity: 73.0 • Difficulty: 43.7 • Rank —

Competitors: 276
68.5
organization

Opportunity: 73.0 • Difficulty: 41.2 • Rank —

Competitors: 79
67.1
requests

Opportunity: 73.0 • Difficulty: 40.3 • Rank —

Competitors: 94
64.4
ahead

Opportunity: 73.0 • Difficulty: 42.4 • Rank —

Competitors: 294
66.6
qr code

Opportunity: 73.0 • Difficulty: 43.2 • Rank —

Competitors: 151
66.3

Unranked opportunities

changes

Opportunity: 73.0 • Difficulty: 43.7 • Competitors: 276
organization

Opportunity: 73.0 • Difficulty: 41.2 • Competitors: 79
requests

Opportunity: 73.0 • Difficulty: 40.3 • Competitors: 94
ahead

Opportunity: 73.0 • Difficulty: 42.4 • Competitors: 294
qr code

Opportunity: 73.0 • Difficulty: 43.2 • Competitors: 151

High competition keywords

time

Total apps: 189,069 • Major competitors: 4,102

Latest rank: — • Difficulty: 54.6
access

Total apps: 181,363 • Major competitors: 3,505

Latest rank: — • Difficulty: 54.9
free

Total apps: 176,362 • Major competitors: 5,392

Latest rank: — • Difficulty: 55.2
find

Total apps: 150,088 • Major competitors: 3,809

Latest rank: — • Difficulty: 54.7
create

Total apps: 130,990 • Major competitors: 3,375

Latest rank: — • Difficulty: 54.1

All tracked keywords

Includes opportunity, difficulty, rankings and competitor benchmarks

							Major Competitors
manage multiple	71	100	37	55 1,924 competing apps Median installs: 350 Avg rating: 4.1	16	16	44 major competitor apps
service team	69	100	28	46 582 competing apps Median installs: 400 Avg rating: 4.0	29	29	13 major competitor apps
service	68	100	50	80 61,237 competing apps Median installs: 300 Avg rating: 4.1	39	39	1,171 major competitor apps
desk	71	100	35	56 2,300 competing apps Median installs: 250 Avg rating: 4.0	52	52	35 major competitor apps
services	69	100	49	77 42,319 competing apps Median installs: 250 Avg rating: 4.1	70	70	735 major competitor apps
relevant staff	72	100	35	58 2,947 competing apps Median installs: 150 Avg rating: 4.0	90	90	0 major competitor apps
free	65	100	55	87 176,362 competing apps Median installs: 650 Avg rating: 4.2	—	—	5,392 major competitor apps
chat	70	100	49	74 27,939 competing apps Median installs: 400 Avg rating: 4.3	—	—	784 major competitor apps
finance	72	100	39	60 4,033 competing apps Median installs: 300 Avg rating: 4.3	—	—	96 major competitor apps
calendar	71	100	44	72 20,342 competing apps Median installs: 250 Avg rating: 4.2	—	—	307 major competitor apps
notifications	69	100	49	78 47,866 competing apps Median installs: 300 Avg rating: 4.3	—	—	814 major competitor apps
change	69	100	48	77 40,825 competing apps Median installs: 550 Avg rating: 4.1	—	—	1,125 major competitor apps
changes	73	100	44	68 13,159 competing apps Median installs: 400 Avg rating: 4.1	—	—	276 major competitor apps
right	67	100	53	82 90,095 competing apps Median installs: 400 Avg rating: 4.2	—	—	2,210 major competitor apps
version	70	100	46	75 30,992 competing apps Median installs: 550 Avg rating: 4.0	—	—	573 major competitor apps
try	69	100	49	77 43,287 competing apps Median installs: 650 Avg rating: 4.1	—	—	1,337 major competitor apps
images	70	100	47	74 28,177 competing apps Median installs: 450 Avg rating: 4.0	—	—	475 major competitor apps
users	68	100	49	79 60,292 competing apps Median installs: 300 Avg rating: 4.1	—	—	950 major competitor apps
events	70	100	48	76 35,611 competing apps Median installs: 250 Avg rating: 4.3	—	—	644 major competitor apps
organization	73	100	41	67 10,879 competing apps Median installs: 200 Avg rating: 4.1	—	—	79 major competitor apps
management	69	100	48	78 48,803 competing apps Median installs: 250 Avg rating: 4.1	—	—	487 major competitor apps
manage	67	100	52	84 108,513 competing apps Median installs: 400 Avg rating: 4.2	—	—	2,178 major competitor apps
find	66	100	55	86 150,088 competing apps Median installs: 450 Avg rating: 4.2	—	—	3,809 major competitor apps
time	65	100	55	88 189,069 competing apps Median installs: 400 Avg rating: 4.1	—	—	4,102 major competitor apps
available	67	100	54	83 95,854 competing apps Median installs: 450 Avg rating: 4.1	—	—	2,475 major competitor apps

App Description

Employees can find answers or get the services they need, anytime and from anywhere, with the mobile app powered by ServiceDesk Plus. The platform combines ITSM essentials and ITAM with enterprise service management capabilities.

Technicians can also manage requests, approvals, and tasks on the go, be it handling IT, HR, legal, or finance service desks.
Here are some of the key features available in the app:
Requests: Create, view, edit, and resolve requests. Track the status of tickets, assign technicians, and add notes.
Tasks: Break down requests into tasks, assign them, and track progress.
Attachments: Add files and images to requests for reference.
Work logs: Record time spent on requests.
Solutions: Access prerecorded solutions for common issues.
Assets: Add assets through bar code/QR code scan, view details, and gain access to remote Windows machines.
Calendar integration: View all your pending tickets as events on your mobile calendar app.
Change approval: CAB members can quickly approve change requests.

Additional features
1. Review and approve service requests and changes from your mobile device.
2. Receive real-time notifications on request assignments, replies, and approvals.
3. Chat with end users right from the app.
4. Create custom views and tailor the app to your preferences.

If you haven't installed ServiceDesk Plus yet, go ahead and try out out the fully featured, 30-day, free trial at https://mnge.it/install-servicedesk.

Note: This is not a stand-alone application. To log in, your organization must have downloaded and installed the ServiceDesk Plus app or must have an account with ServiceDesk Plus. The ServiceDesk Plus mobile app is only supported with ServiceDesk Plus On-premises version 14000 and above.