T 올케어플러스 분실파손보상센터

It is an app that allows you to use insurance services such as SKT mobile phone loss/damage insurance compensation application and progress inquiry, 24-hour consultation, and damage repair agency.

■ 24-Hour Care
• 24-hour consultation on mobile phone usage and claims processing
• Check for email account leaks through the "My Information Peace of Mind Care" service

■ Insurance Claim Processing
• Claims for loss/damage, pen/battery claims, initial (electronic repair certificate) submission, and verification of required documents

■ Damage Repair Service
• T All Care Coordinators will pick up and deliver your phone, visit the repair center, and process claims (twice during your subscription period)

■ Magazine
• Insurance benefits and smartphone usage tips

■ My Page
• Check your insurance products and claim processing status
• Check estimated compensation and deductibles

* For detailed information on additional services, please refer to the insurance product description and customer information.

■ Privacy Policy Agreement

• To provide better service, we analyze app usage and collect device data. In the event of app errors, we may share relevant data, such as your device ID, with third parties for troubleshooting purposes.

• In this regard, upon initial launch after downloading the app, you will be asked to agree to the Privacy Policy and consent to the use of your personal information for basic customer service.

[The following permissions are required when using the T All Care Plus service.]

- Optional Access Permissions
• Phone: Permission to confirm the device's phone number and connect calls.
• Camera: Permission to take photos for file attachments during claims submission and consultations, and to diagnose camera items during self-diagnosis.
• Photos and Videos: Permission to download files and attach images/files during claims submission and consultations.
• Location: Permission to diagnose Wi-Fi, Bluetooth, and location items during self-diagnosis.
• Nearby Devices: Permission to diagnose Bluetooth items during self-diagnosis.
• Microphone: Permission to diagnose microphone items during self-diagnosis.
• Notifications: Permission to receive notifications about content, service benefits, and events.

* You can still use the service without consenting to optional access permissions, but features requiring these permissions may be restricted.

App-related inquiries: 1599-2300