Facilio - Tenant Portal

Provide premium tenant experience by providing faster and better support.

Make life easier with variety of services
Service catalog has a list of services offered by the facility team, which makes it easier for the tenants to lead their everyday life by just raising a ticket from the list of services offered, such as general maintenance, janitor service, elevator maintenance, lighting and so on.

Raise a ticket for any maintenance issue easily
In case of any unexpected problems in the facility, a ticket can be raised from the tenant app to schedule maintenance. It is the responsibility of the facility management team to ensure restoring the equipment to operating conditions or normalizing any unstable situation in a facility as early as possible. This makes it very easy for the tenants to avail services done right from the comfort of their home, without going around for the same.

Enjoy facilities by booking them in advance
The Booking module of the application streamlines the reservation and usage of common spaces and equipment within a building. The application allows the tenants to easily book facilities like conventional halls, gyms, play areas, sports facilities, other training facilities and high-cost equipment across the building.

Stay updated with what’s happening within the community
The Facilio Tenant news and information ensures that tenants are aware of upcoming news and information in the building community. It can be as interesting as festival celebrations, birthday parties, or some emergency medical requirement which everybody in the community can view.

Internal announcements to broadcast a message
Announcements are the internal updates from the facility management team to the tenants. It is easier to broadcast a message to all the residents in case of emergency, mishap or anything for that matter.

Who is Tenant app for?
Tenants are the residents and stores occupying certain spaces in a building. Nowadays, providing tenants with extra convenience and expanded services has become a basic need and relying on applications seems to come in handy. This in turn propagates the requirement of a dedicated portal for the tenants, which could promote a seamless stay. Facilio provides an exclusive interface for tenants that serves as a platform for them to voice their concerns and receive solutions within agreed turn-around-times. In addition, using the tenant app, residents can register their occupants,