CareRoute

Right care, lower costs

Get the right care, and pay less for it.

CareRoute is your personal health co-pilot. Get fast, safety-first symptom guidance and triage. See personalized out-of-pocket estimates before you go, then find lower-cost in-network providers for the recommended care.. After your visit, Bill Defense can negotiate eligible medical bills on your behalf. Built with physician-reviewed guardrails.

What you get

• Symptom guidance & triage: Know when the ER, urgent care, an office visit, or home care is safest.
• Cost estimates and likely next steps: See expected out-of-pocket costs based on your plan, plus likely tests or procedures, before you go.
• Lower-cost, in-network routing: Find lower-cost in-network providers for the recommended care and jump to booking.
• Medical bill negotiation: Our Bill Defense team negotiates eligible medical bills for a success fee (a percentage of savings).
• Medical report explanations : Upload or describe lab results, imaging reports, and get a plain-language breakdown of what they mean.
• Visit preparation: Get help organizing your symptoms and concerns before seeing a doctor, so you make the most of your appointment.

Disclaimer: CareRoute provides information and is not a substitute for professional medical or legal advice. If you think you have an emergency, seek care immediately.