National Grid

This app allows customers to report outages, pay bills and more.

The National Grid mobile app makes it easier to securely manage your account from anywhere.

Set up biometrics so you can access your account quickly and securely. With biometrics, you can sign in without having to enter your username and password again.

Once you’re signed in, you can easily:

• View essential account and billing information• Enroll in paperless billing
• View and download a PDF of your current bill
• Schedule a payment in-app or via Speedpay
• Find nearby payment locations
• Report a power outage or gas emergency
• View the outage map


Now you can schedule a payment with your bank account, without having to leave the app. Use a new or saved bank account to pay your current bill, account balance or any other amount, just like you would on our website.

We’ve also made it easier to report power outages and gas emergencies — with our mobile app, you’ve got access to emergency support right at your fingertips.