SyteLine Service Mobile
SyteLine Service Mobile Summary
SyteLine Service Mobile is a Android app in the Business category, developed by Infor. First released 10 months ago(Feb 2025), the app has accumulated 348+ total installs
Recent activity: 38 installs this week (38 over 4 weeks) showing exceptional growth View trends →
Store info: Last updated on Google Play on Feb 26, 2025 .
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App Description
Provides online/offline access to SyteLine Service
SyteLine Service Mobile is an advanced mobility solution designed to streamline the work of field service technicians. The solution is tightly integrated into Infor SyteLine and can be used in both online while connected to a network or in offline mode where connectivity is not available or not permitted.
SyteLine Service Mobile supports the three primary service flows available in SyteLine including the dispatched appointment, call center incident and assigned service order flows.
With SyteLine Service Mobile, the technician can update various statuses through the service engagement life cycle as well as enter materials used, calculate labor hours and record miscellaneous expenses such as travel, lodging or other unexpected items.
To assist with troubleshooting and problem resolution, the technician will have access to customer and equipment history as well as the ability to attach pictures to further document their work and quick access to other technicians in the field to share ideas.
SyteLine Service Mobile supports GPS tracking to assist dispatching with finding the closest technician available as well as quick access to the devices mapping application for directions to the customer’s site.