ServiceDesk Plus | On-premises
ASO Keyword Dashboard
Tracking 100 keywords for ServiceDesk Plus | On-premises in Google Play
ServiceDesk Plus | On-premises tracks 100 keywords (2 keywords rank; 98 need traction). Key metrics: 50% top-10 coverage, opportunity 70.7, difficulty 46.5, best rank 3.
Deliver exceptional service experiences across IT, HR, Facilities, and more
Tracked keywords
100
2 ranked • 98 not ranking yet
Top 10 coverage
50%
Best rank 3 • Latest leader 3
Avg opportunity
70.7
Top keyword: help users
Avg difficulty
46.5
Lower scores indicate easier wins
Opportunity leaders
- 59.5
help users
Opportunity: 74.0 • Difficulty: 38.0 • Rank 3
Competitors: 154
- 63.5
finance
Opportunity: 74.0 • Difficulty: 41.7 • Rank —
Competitors: 584
- 65.4
key features
Opportunity: 74.0 • Difficulty: 41.8 • Rank —
Competitors: 978
- 59.3
enterprise
Opportunity: 74.0 • Difficulty: 38.6 • Rank —
Competitors: 118
- 64.6
exceptional
Opportunity: 74.0 • Difficulty: 40.0 • Rank —
Competitors: 369
Unranked opportunities
finance
Opportunity: 74.0 • Difficulty: 41.7 • Competitors: 584
key features
Opportunity: 74.0 • Difficulty: 41.8 • Competitors: 978
enterprise
Opportunity: 74.0 • Difficulty: 38.6 • Competitors: 118
exceptional
Opportunity: 74.0 • Difficulty: 40.0 • Competitors: 369
trial
Opportunity: 74.0 • Difficulty: 44.4 • Competitors: 814
High competition keywords
time
Total apps: 383,211 • Major competitors: 17,726
Latest rank: — • Difficulty: 57.6
access
Total apps: 340,665 • Major competitors: 12,547
Latest rank: — • Difficulty: 58.5
free
Total apps: 323,617 • Major competitors: 24,335
Latest rank: — • Difficulty: 58.7
find
Total apps: 308,533 • Major competitors: 17,760
Latest rank: — • Difficulty: 58.4
mobile
Total apps: 281,675 • Major competitors: 11,156
Latest rank: — • Difficulty: 55.7
All tracked keywords
Includes opportunity, difficulty, rankings and competitor benchmarks
| Major Competitors | |||||||
|---|---|---|---|---|---|---|---|
| help users | 74 | 100 | 38 | 59 5,456 competing apps Median installs: 1,119 Avg rating: 3.9 | 3 | 3 | 154 major competitor apps |
| service | 67 | 100 | 54 | 82 134,583 competing apps Median installs: 1,411 Avg rating: 3.9 | 16 | 16 | 5,770 major competitor apps |
| free | 65 | 100 | 59 | 88 323,617 competing apps Median installs: 5,450 Avg rating: 4.1 | — | — | 24,335 major competitor apps |
| finance | 74 | 100 | 42 | 64 9,750 competing apps Median installs: 1,912 Avg rating: 4.1 | — | — | 584 major competitor apps |
| calendar | 71 | 100 | 51 | 72 35,359 competing apps Median installs: 730 Avg rating: 4.2 | — | — | 1,047 major competitor apps |
| notifications | 68 | 100 | 54 | 80 99,585 competing apps Median installs: 840 Avg rating: 4.0 | — | — | 3,125 major competitor apps |
| change | 68 | 100 | 52 | 79 90,832 competing apps Median installs: 4,815 Avg rating: 4.0 | — | — | 6,398 major competitor apps |
| changes | 72 | 100 | 45 | 71 27,710 competing apps Median installs: 1,424 Avg rating: 4.0 | — | — | 1,087 major competitor apps |
| right | 67 | 100 | 57 | 83 160,086 competing apps Median installs: 1,939 Avg rating: 4.0 | — | — | 8,858 major competitor apps |
| version | 70 | 100 | 54 | 76 57,086 competing apps Median installs: 4,938 Avg rating: 4.0 | — | — | 3,388 major competitor apps |
| try | 69 | 100 | 56 | 78 80,135 competing apps Median installs: 7,002 Avg rating: 4.0 | — | — | 7,903 major competitor apps |
| images | 69 | 100 | 52 | 77 71,911 competing apps Median installs: 2,920 Avg rating: 4.1 | — | — | 3,316 major competitor apps |
| users | 67 | 100 | 53 | 82 135,692 competing apps Median installs: 1,420 Avg rating: 3.9 | — | — | 5,435 major competitor apps |
| events | 69 | 100 | 50 | 78 78,949 competing apps Median installs: 680 Avg rating: 4.1 | — | — | 2,136 major competitor apps |
| organization | 73 | 100 | 44 | 69 20,515 competing apps Median installs: 506 Avg rating: 4.0 | — | — | 346 major competitor apps |
| management | 68 | 100 | 50 | 80 111,718 competing apps Median installs: 575 Avg rating: 3.9 | — | — | 2,627 major competitor apps |
| manage | 66 | 100 | 55 | 84 187,428 competing apps Median installs: 756 Avg rating: 3.9 | — | — | 7,310 major competitor apps |
| find | 65 | 100 | 58 | 87 308,533 competing apps Median installs: 2,782 Avg rating: 4.1 | — | — | 17,760 major competitor apps |
| time | 64 | 100 | 58 | 89 383,211 competing apps Median installs: 1,495 Avg rating: 4.0 | — | — | 17,726 major competitor apps |
| available | 66 | 100 | 58 | 84 200,888 competing apps Median installs: 2,598 Avg rating: 4.0 | — | — | 10,487 major competitor apps |
| mobile | 65 | 100 | 56 | 87 281,675 competing apps Median installs: 1,458 Avg rating: 3.9 | — | — | 11,156 major competitor apps |
| key | 68 | 100 | 52 | 81 122,251 competing apps Median installs: 1,373 Avg rating: 4.0 | — | — | 5,893 major competitor apps |
| request | 70 | 100 | 46 | 74 44,933 competing apps Median installs: 1,140 Avg rating: 4.0 | — | — | 1,466 major competitor apps |
| requests | 72 | 100 | 42 | 69 21,015 competing apps Median installs: 574 Avg rating: 4.0 | — | — | 444 major competitor apps |
| account | 68 | 100 | 54 | 79 94,440 competing apps Median installs: 2,058 Avg rating: 3.9 | — | — | 4,985 major competitor apps |
App Description
Deliver exceptional service experiences across IT, HR, Facilities, and more
Technicians can also manage requests, approvals, and tasks on the go, be it handling IT, HR, legal, or finance service desks.
Here are some of the key features available in the app:
Requests: Create, view, edit, and resolve requests. Track the status of tickets, assign technicians, and add notes.
Tasks: Break down requests into tasks, assign them, and track progress.
Attachments: Add files and images to requests for reference.
Work logs: Record time spent on requests.
Solutions: Access prerecorded solutions for common issues.
Assets: Add assets through bar code/QR code scan, view details, and gain access to remote Windows machines.
Calendar integration: View all your pending tickets as events on your mobile calendar app.
Change approval: CAB members can quickly approve change requests.
*Additional features:*
Review and approve service requests and changes from your mobile device.
Get real-time notifications on request assignments, replies, and approvals.
Chat with end users right from the app.
Create custom views and tailor the app to your preferences.
If you haven't installed ServiceDesk Plus yet, go ahead and try out the fully featured, 30-day, free trial at mnge.it/try-ITSM-now.
Note: This is not a stand-alone application. To log in, your organization must have downloaded and installed the ServiceDesk Plus app or must have an account with ServiceDesk Plus. The ServiceDesk Plus mobile app is only supported with ServiceDesk Plus On-premises version 14000 and above.