Vodafone NPS
ASO Keyword Dashboard
Tracking 86 keywords for Vodafone NPS in Google Play
Vodafone NPS tracks 86 keywords (no keywords rank yet; 86 need traction). Key metrics: opportunity 70.3, difficulty 47.1.
Connect with our customers instantly, everywhere.
Tracked keywords
86
0 ranked • 86 not ranking yet
Top 10 coverage
—
Best rank — • Latest leader —
Avg opportunity
70.3
Top keyword: units
Avg difficulty
47.1
Lower scores indicate easier wins
Opportunity leaders
- 62.9
units
Opportunity: 74.0 • Difficulty: 40.6 • Rank —
Competitors: 393
- 66.2
alert
Opportunity: 74.0 • Difficulty: 42.2 • Rank —
Competitors: 650
- 64.9
net
Opportunity: 74.0 • Difficulty: 42.4 • Rank —
Competitors: 502
- 63.2
authorized
Opportunity: 74.0 • Difficulty: 40.1 • Rank —
Competitors: 307
- 64.2
showing
Opportunity: 74.0 • Difficulty: 46.8 • Rank —
Competitors: 496
Unranked opportunities
units
Opportunity: 74.0 • Difficulty: 40.6 • Competitors: 393
alert
Opportunity: 74.0 • Difficulty: 42.2 • Competitors: 650
net
Opportunity: 74.0 • Difficulty: 42.4 • Competitors: 502
authorized
Opportunity: 74.0 • Difficulty: 40.1 • Competitors: 307
showing
Opportunity: 74.0 • Difficulty: 46.8 • Competitors: 496
High competition keywords
time
Total apps: 383,838 • Major competitors: 16,146
Latest rank: — • Difficulty: 58.5
access
Total apps: 339,170 • Major competitors: 11,568
Latest rank: — • Difficulty: 59.5
experience
Total apps: 291,079 • Major competitors: 15,370
Latest rank: — • Difficulty: 58.0
every
Total apps: 258,860 • Major competitors: 13,090
Latest rank: — • Difficulty: 56.8
simple
Total apps: 256,595 • Major competitors: 11,048
Latest rank: — • Difficulty: 55.8
All tracked keywords
Includes opportunity, difficulty, rankings and competitor benchmarks
| Major Competitors | |||||||
|---|---|---|---|---|---|---|---|
| online | 66 | 100 | 56 | 84 196,134 competing apps Median installs: 1,361 Avg rating: 1.9 | — | — | 9,441 major competitor apps |
| 69 | 100 | 50 | 77 69,424 competing apps Median installs: 2,058 Avg rating: 2.1 | — | — | 2,875 major competitor apps | |
| focus | 70 | 100 | 52 | 76 59,864 competing apps Median installs: 763 Avg rating: 1.8 | — | — | 1,845 major competitor apps |
| right | 67 | 100 | 58 | 83 159,356 competing apps Median installs: 1,586 Avg rating: 2.0 | — | — | 8,093 major competitor apps |
| customer | 69 | 100 | 51 | 78 74,177 competing apps Median installs: 852 Avg rating: 1.8 | — | — | 2,789 major competitor apps |
| better | 69 | 100 | 52 | 78 82,122 competing apps Median installs: 1,761 Avg rating: 2.0 | — | — | 3,961 major competitor apps |
| experience | 65 | 100 | 58 | 87 291,079 competing apps Median installs: 1,458 Avg rating: 2.0 | — | — | 15,370 major competitor apps |
| contact | 67 | 100 | 54 | 82 138,462 competing apps Median installs: 1,502 Avg rating: 2.0 | — | — | 5,792 major competitor apps |
| used | 68 | 100 | 55 | 81 116,056 competing apps Median installs: 2,382 Avg rating: 2.0 | — | — | 4,638 major competitor apps |
| using | 66 | 100 | 58 | 85 221,622 competing apps Median installs: 2,286 Avg rating: 2.0 | — | — | 10,931 major competitor apps |
| call | 70 | 100 | 56 | 74 47,483 competing apps Median installs: 2,859 Avg rating: 2.1 | — | — | 2,687 major competitor apps |
| time | 64 | 100 | 58 | 89 383,838 competing apps Median installs: 1,258 Avg rating: 2.0 | — | — | 16,146 major competitor apps |
| connect | 67 | 100 | 56 | 81 129,494 competing apps Median installs: 866 Avg rating: 1.9 | — | — | 4,599 major competitor apps |
| rate | 70 | 100 | 48 | 75 50,252 competing apps Median installs: 2,148 Avg rating: 1.9 | — | — | 2,055 major competitor apps |
| touch | 69 | 100 | 53 | 76 63,133 competing apps Median installs: 1,599 Avg rating: 2.1 | — | — | 3,389 major competitor apps |
| score | 71 | 100 | 49 | 74 42,478 competing apps Median installs: 1,454 Avg rating: 1.9 | — | — | 1,902 major competitor apps |
| search | 67 | 100 | 60 | 82 131,375 competing apps Median installs: 2,554 Avg rating: 2.1 | — | — | 6,361 major competitor apps |
| access | 65 | 100 | 59 | 88 339,170 competing apps Median installs: 1,013 Avg rating: 1.9 | — | — | 11,568 major competitor apps |
| interface | 68 | 100 | 50 | 81 113,693 competing apps Median installs: 1,032 Avg rating: 1.8 | — | — | 3,278 major competitor apps |
| track | 66 | 100 | 54 | 84 195,851 competing apps Median installs: 510 Avg rating: 1.8 | — | — | 5,788 major competitor apps |
| immediate | 73 | 100 | 42 | 66 14,874 competing apps Median installs: 886 Avg rating: 1.9 | — | — | 461 major competitor apps |
| customers | 70 | 100 | 48 | 76 57,539 competing apps Median installs: 606 Avg rating: 1.8 | — | — | 1,526 major competitor apps |
| create | 66 | 100 | 62 | 84 201,838 competing apps Median installs: 2,489 Avg rating: 2.1 | — | — | 13,287 major competitor apps |
| provides | 67 | 100 | 55 | 83 165,539 competing apps Median installs: 1,222 Avg rating: 1.9 | — | — | 4,944 major competitor apps |
| ask | 71 | 100 | 61 | 71 30,337 competing apps Median installs: 1,891 Avg rating: 1.9 | — | — | 1,100 major competitor apps |
App Description
Connect with our customers instantly, everywhere.
- See survey scores and read customer comments
- Create your own scorecards to track TNPS and First Time Fix
- See a ranking of organisational units relevant to you
- Filter results by search term, organisational level, alert type, time period, and customer segment
- Forward responses by email to colleagues
- Call back customers and record call results
- Close/reopen alerts
The Vodafone NPS programme
- Tracks TNPS (Touchpoint Net Promoter Score) globally, reflecting the feedback we get from our customers right after they have contact with us.
- Covers all interaction touch points: in store, on the phone, with a technician, online or through the My Vodafone app.
- Provides immediate real-time customer feedback on how we’re doing, across our business, thousands of times every day.
Understanding scores and comments
- Customers are invited to rate their experience in a very short survey by SMS, IVR or email right after they have been in contact with us through any touchpoint.
- We ask customers how likely they are to recommend Vodafone based on their experience, on a scale from 0 to 10.
- These responses are used to calculate Net Promoter Score for that touchpoint.
- No matter the number, with Vodafone NPS our focus is on improving the score which tells us that we are doing better and better in the eyes of our customers.
- Customers can also leave comments in their own words, good or bad.
- Through Vodafone NPS we also ask if we fixed the issue, showing how well we’re performing on our Ask Once promise.