AppGoblinOpenText Service Management
ASO Keyword Dashboard
Tracking 66 keywords for OpenText Service Management in Google Play
OpenText Service Management tracks 66 keywords (5 keywords rank; 61 need traction). Key metrics: 20% top-10 coverage, opportunity 69.4, difficulty 49.9, best rank 10.
This app is the mobile version of OpenText Service Management.
Tracked keywords
66
5 ranked • 61 not ranking yet
Top 10 coverage
20%
Best rank 10 • Latest leader —
Avg opportunity
69.4
Top keyword: activate
Avg difficulty
49.9
Lower scores indicate easier wins
Opportunity leaders
- 67.9
activate
Opportunity: 73.0 • Difficulty: 47.7 • Rank —
Competitors: 1,306
- 68.4
filter
Opportunity: 73.0 • Difficulty: 63.3 • Rank —
Competitors: 1,410
- 67.9
comments
Opportunity: 73.0 • Difficulty: 57.0 • Rank —
Competitors: 885
- 70.4
software
Opportunity: 72.0 • Difficulty: 55.1 • Rank —
Competitors: 1,054
- 65.7
requests
Opportunity: 72.0 • Difficulty: 43.2 • Rank —
Competitors: 497
Unranked opportunities
activate
Opportunity: 73.0 • Difficulty: 47.7 • Competitors: 1,306
filter
Opportunity: 73.0 • Difficulty: 63.3 • Competitors: 1,410
comments
Opportunity: 73.0 • Difficulty: 57.0 • Competitors: 885
software
Opportunity: 72.0 • Difficulty: 55.1 • Competitors: 1,054
requests
Opportunity: 72.0 • Difficulty: 43.2 • Competitors: 497
High competition keywords
new
Total apps: 193,474 • Major competitors: 25,823
Latest rank: — • Difficulty: 65.7
mobile
Total apps: 113,294 • Major competitors: 10,537
Latest rank: — • Difficulty: 60.5
information
Total apps: 101,893 • Major competitors: 7,805
Latest rank: — • Difficulty: 58.6
different
Total apps: 100,748 • Major competitors: 14,575
Latest rank: — • Difficulty: 62.2
online
Total apps: 80,029 • Major competitors: 9,770
Latest rank: — • Difficulty: 60.8
All tracked keywords
Includes opportunity, difficulty, rankings and competitor benchmarks
| Major Competitors | |||||||
|---|---|---|---|---|---|---|---|
| service | 68 | 100 | 59 | 81 54,184 competing apps Median installs: 29,877 Avg rating: 2.6 | 10 | 10 | 5,377 major competitor apps |
| request | 71 | 100 | 48 | 72 16,722 competing apps Median installs: 24,376 Avg rating: 2.7 | 85 | 85 | 1,361 major competitor apps |
| management | 69 | 100 | 52 | 77 32,852 competing apps Median installs: 18,996 Avg rating: 2.5 | 103 | 98 | 2,393 major competitor apps |
| specific | 70 | 100 | 56 | 76 26,226 competing apps Median installs: 27,691 Avg rating: 2.9 | 151 | 151 | 2,394 major competitor apps |
| supports | 69 | 100 | 58 | 76 29,445 competing apps Median installs: 39,839 Avg rating: 3.1 | — | 169 | 3,609 major competitor apps |
| new | 64 | 100 | 66 | 90 193,474 competing apps Median installs: 42,470 Avg rating: 3.0 | — | — | 25,823 major competitor apps |
| online | 66 | 100 | 61 | 84 80,029 competing apps Median installs: 33,297 Avg rating: 2.8 | — | — | 9,770 major competitor apps |
| 69 | 100 | 53 | 77 32,694 competing apps Median installs: 29,240 Avg rating: 2.9 | — | — | 2,918 major competitor apps | |
| change | 68 | 100 | 55 | 80 48,309 competing apps Median installs: 42,177 Avg rating: 3.0 | — | — | 6,101 major competitor apps |
| software | 72 | 100 | 55 | 70 13,182 competing apps Median installs: 24,654 Avg rating: 2.7 | — | — | 1,054 major competitor apps |
| version | 69 | 100 | 61 | 77 30,986 competing apps Median installs: 38,306 Avg rating: 3.1 | — | — | 3,300 major competitor apps |
| phone | 67 | 100 | 69 | 83 75,756 competing apps Median installs: 37,780 Avg rating: 3.0 | — | — | 9,010 major competitor apps |
| support | 67 | 100 | 60 | 83 68,575 competing apps Median installs: 34,249 Avg rating: 3.0 | — | — | 7,371 major competitor apps |
| users | 67 | 100 | 60 | 82 59,104 competing apps Median installs: 30,976 Avg rating: 2.8 | — | — | 6,026 major competitor apps |
| contact | 67 | 100 | 58 | 82 58,884 competing apps Median installs: 30,986 Avg rating: 2.8 | — | — | 5,729 major competitor apps |
| information | 66 | 100 | 59 | 86 101,893 competing apps Median installs: 23,675 Avg rating: 2.6 | — | — | 7,805 major competitor apps |
| connectivity | 71 | 100 | 47 | 59 2,723 competing apps Median installs: 27,936 Avg rating: 2.8 | — | — | 255 major competitor apps |
| mobile | 65 | 100 | 60 | 86 113,294 competing apps Median installs: 25,796 Avg rating: 2.8 | — | — | 10,537 major competitor apps |
| requests | 72 | 100 | 43 | 66 6,967 competing apps Median installs: 22,037 Avg rating: 2.7 | — | — | 497 major competitor apps |
| virtual | 71 | 100 | 55 | 74 20,442 competing apps Median installs: 54,128 Avg rating: 2.9 | — | — | 3,169 major competitor apps |
| scanning | 72 | 100 | 52 | 66 6,964 competing apps Median installs: 37,928 Avg rating: 2.8 | — | — | 936 major competitor apps |
| code | 71 | 100 | 53 | 73 19,267 competing apps Median installs: 32,705 Avg rating: 2.7 | — | — | 2,141 major competitor apps |
| knowledge | 70 | 100 | 47 | 75 23,013 competing apps Median installs: 22,252 Avg rating: 2.6 | — | — | 1,315 major competitor apps |
| please | 67 | 100 | 58 | 83 75,311 competing apps Median installs: 36,602 Avg rating: 3.0 | — | — | 7,632 major competitor apps |
| qr | 72 | 100 | 62 | 70 11,818 competing apps Median installs: 31,716 Avg rating: 2.5 | — | — | 1,484 major competitor apps |
App Description
This app is the mobile version of OpenText Service Management.
Via Service Portal mode, end-users can:
Search service or support offerings, knowledge articles and news
Browse the service or support offerings
Create new service or support requests
Approve or deny the request approvals or change approvals
Accept or reject resolved requests
Smart ticketing and Virtual Agent support
Switch between different tenants
Via agent mode, agent users can:
Search for specific requests/incidents, CIs, people, and knowledge articles or news
View the requests/tasks/incidents in my views
Filter request/task/incident list. For example, filter the requests in a specific priority
Update the detailed information of a request/task/incident
Post comments to a request/task/incident
Add solution or suggested solution to a request/incident
View the detailed information of Person records and contact the person by tapping the phone number, the email address or the location
For full details of our new release please go to OpenText online documentation :
https://docs.microfocus.com/doc/Mobile/SMAX/ReleaseNotes
https://docs.microfocus.com/doc/Mobile/SMA-SM/ReleaseNotes
https://docs.microfocus.com/doc/Mobile/SaaS/ReleaseNotes
IMPORTANT: This software requires connectivity to the OpenText Service Management. You may activate the mobile app by scanning a QR code from your company’s Service Management web site. You may also contact your IT administrator for an activation URL.