Western Union: Self Service

Find a Western Union location, track your transfer, or contact us for help

We’ve made it easier for you to manage your Western Union transfers with the Western Union: Self Service app.

If you need to request money from a friend or family member, track a transfer, redirect an incoming transfer to your bank account, or find a nearby Western Union agent location – we have you covered.


Key features:

• Request money from your sender
Do you need extra money? Now you can make money requests from senders in multiple countries whenever you need it. With the Western Union: Self Service app, requesting money has never been easier.

• Track a money transfer
To track your money transfer in real time, enter the tracking number (MTCN) and get the real-time status of your money.

• Redirect transfers
You can redirect any cash transfer to your bank account for fast and secure access to your funds.

• Find a Western Union agent location
Your app can also help you find a nearby Western Union agent location in just a few taps. Remember that our Western Union agent locations are independent businesses providing our money transfer services to our customers.

• Get in touch with us
No matter what questions or concerns you may have, we’re here for you. You can also get in touch by visiting a nearby Western Union agent location.


With the Western Union: Self Service app, you can now change the way you receive money in Morocco and the Philippines!

Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985. See terms and conditions for details. Certain features may not be available to or from all countries and are subject to change. Learn more in the Western Union: Self Service app.

The information transmitted, including any content in this communication, is confidential, intended only for the use of the intended recipient, and is the property of the Western Union Company or its affiliates and subsidiaries. If you are not the intended recipient, you are hereby notified that any use of the information contained in or transmitted with this communication, or dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the Western Union sender immediately by replying to this message and delete the original message.