Over 3 million members!

AskDoctors, Japan's largest online medical consultation service

AskDoctors is Japan's largest online medical consultation service.

You can consult with a doctor 24 hours a day, 365 days a year about any medical, health, or illness-related questions or concerns you may have. You can get an answer in as little as 5 minutes.*1

We have active physicians in over 55 medical specialties and over 8,000 physician collaborators!
Unlimited access to over 3 million consultations and columns*2

*1 The doctor consultation feature is available to paid members only.
*2 Non-members and free members can view a portion of the Q&A.

■Features of Ask Doctors
[1] Over 3 million consultations*2

Search for symptoms or concerns from over 3 million consultations and get doctor answers.

[2] Consultations available 24 hours a day, 365 days a year, even late at night and on holidays. Responses in as little as 5 minutes.

With the cooperation of doctors who work night and weekend shifts, consultations are available 24 hours a day. Responses can be received in as little as 5 minutes.*1

[3] Participating physicians are active physicians in over 55 medical specialties.
Participating physicians are members of the doctor-oriented website "m3.com (https://www.m3.com/)," used by over 300,000 of Japan's 310,000 physicians.
With a total of over 8,000 cooperating doctors, the app offers a more convenient experience.

■ Make your experience even better with the app
・Smooth use of Ask Doctors' key features, "Doctor Consultation" and "Q&A Search."
・Receive notifications when a doctor responds, so you can check the answer immediately.
・Easily check your past consultations from your My Page.
・Check recommendations, rankings, and new consultations with just one tap.

■ When to use the app?
"I don't know if I should go to the hospital."
"I went to the hospital but still don't understand."
"There's so much information out there, I don't know what's correct."
You can easily consult a doctor for these kinds of issues.

--When you're unsure whether to go to the hospital.

My child has been burned.
Should I go to the emergency room right away?
--When you want to hear the opinion of another doctor.
I'm currently seeing a doctor, but my symptoms aren't improving.
What do other doctors think? I want a second opinion.
--When you're unsure which medical specialty to choose.
I'm experiencing symptoms of "XX."
Which medical specialty should I go to for proper treatment? --Late at night, on holidays, or when hospitals are closed.

I have something I'd like to consult a doctor about, but it's not serious enough to go to the emergency room.
--I want a professional answer from a practicing physician.
There's so much information available online and through search engines, I want to hear an expert's opinion.
--I want to see what other people are saying.
I wonder if there are others out there struggling with similar symptoms or illnesses?

■About Ask Doctors' Partner Physicians
Ask Doctors' partner physicians are physicians whose medical affiliation has been verified according to standards established by M3, Inc.

We have specialists in over 55 medical fields, including general internal medicine/surgery, obstetrics and gynecology, pediatrics, gastroenterology, dermatology, cardiology, neurosurgery, and otolaryngology.
About our collaborating physicians: https://www.askdoctors.jp/help/11
List of collaborating physicians: https://www.askdoctors.jp/doctors

■Terms of Use
Ask Doctors Application Terms of Use: https://www.askdoctors.jp/open/terms_app
Ask Doctors Terms of Use: https://www.askdoctors.jp/open/terms
Application Privacy Policy: https://corporate.m3.com/application_privacy

Based on performance as of July 2023