Remote Visual Support Tool

Developer: Help Lightning

Category: Business

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8.00 installs

Ratings not yet available

1.00 monthly active users

Revenue not available

Remote Visual Support Tool Summary

Remote Visual Support Tool is a mobile Android app in Business by Help Lightning. Released in Aug 2025 (6 months ago). It has about 8.00+ installs Based on AppGoblin estimates, it reaches roughly 1.00 monthly active users . Store metadata: updated Dec 22, 2025.

Store info: Last updated on Google Play on Dec 22, 2025 .

SDKs, Trackers & Permissions

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App Details

Store ID: net.helplightning.mmm

First Released: 2025-08-15

Store Last Updated: 2025-12-22

In-App Purchases: No

Ads: No

App Store

Crawl Status: Success

AppGoblin First Crawled: 2025-08-19

AppGoblin Last Crawled: 2026-03-03

Ads & App-Ads.txt

App does not have ads.

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The download and scan process is automated but can require manual troubleshooting. Feel free to reach out if your request does not complete in 24hrs or if you have any questions.

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App Description

Merged Reality and Visual Collaboration

The Remote Visual Support Tool is an all-in-one solution for real-time collaboration powered by advanced augmented reality. It digitally merges live video feeds from local and remote users into a single, interactive view—helping enable teams provide expert guidance, solve problems, and share knowledge as if they were working side-by-side.

Designed to support both internal teams and external customers, this tool goes beyond video. It includes:

* Integrated chat for seamless communication during sessions
* Step-by-step autoguides that simplify training, repairs, and SOPs
* Live data visualization to support diagnostics, decision-making, and
performance monitoring

Whether used in field service, manufacturing, customer support, or technical training, the Remote Visual Support Tool empowers users to deliver faster resolutions, reduce downtime, and increase efficiency.

Built with proprietary merged reality and interactive presence technology.