OneAgent

OneAgent
Developer: Collab
Category: Business
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OneAgent Summary

OneAgent is a mobile iOS app in Business by Collab. Released in Jul 2016 (9 years ago). Store metadata: updated Jan 9, 2017.

Store info: Last updated on App Store on Jan 9, 2017 .

SDKs, Trackers & Permissions

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App Details
Store ID: 1126324278
First Released: 2016-07-11
Store Last Updated: 2017-01-09
In-App Purchases: No
Ads: No
Website: collab.com
App Store
Crawl Status: Success
AppGoblin First Crawled: 2021-02-06
AppGoblin Last Crawled: 2026-04-05
Ads & App-Ads.txt
App does not have ads.
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App Description

OneAgent is Collab’s agent application for the OneContact contact centre available on a mobile device. With the OneAgent, agents are able to pick up calls that were directed from the IVR, transfer/conference them, sign in to multiple services or instances and even use it to insert data in the Agent Script! With OneAgent you can handle various types of inbound/outbound interactions such as voice, mail, social media and IM.