Virtual Assist
Virtual Assist Summary
Virtual Assist is a mobile iOS app in Business by Allstate Insurance Company. Released in Oct 2016 (9 years ago). It has 268 ratings with a 2.05★ (poor) average. Based on AppGoblin estimates, it reaches roughly 825 monthly active users . Store metadata: updated Feb 24, 2026.
Store info: Last updated on App Store on Feb 24, 2026 .
2.05★
Ratings: 268
Screenshots
App Description
Get answers faster. Video chat with a service representative at your convenience – no appointment necessary! Virtual Assist allows you to chat and share video with representatives.
- Instantly connect with a service representative via video chat
- Easily switch between your front-facing and back-facing cameras during the call to show damage and speak face-to-face
- Turn on your flashlight without exiting the app