Zendesk Support

Developer: Zendesk

Category: Business

~205.7K - 411.3K

4.1K ratings

ASO Keyword Dashboard

Tracking 121 keywords for Zendesk Support in Apple App Store

Developer: Zendesk Category: business Rating: 4.53

Zendesk Support tracks 121 keywords (6 keywords rank; 115 need traction). Key metrics: 33% top-10 coverage, opportunity 51.4, difficulty 47.9, best rank 5.

Tracked keywords

121

6 ranked • 115 not ranking yet

Top 10 coverage

33%

Best rank 5 • Latest leader —

Avg opportunity

51.4

Top keyword: free

Avg difficulty

47.9

Lower scores indicate easier wins

Opportunity leaders

free

Opportunity: 59.0 • Difficulty: 63.5 • Rank —

Competitors: 2,147
89.9
new

Opportunity: 59.0 • Difficulty: 63.9 • Rank —

Competitors: 2,341
91.1
find

Opportunity: 59.0 • Difficulty: 63.8 • Rank —

Competitors: 1,481
86.3
time

Opportunity: 59.0 • Difficulty: 62.9 • Rank —

Competitors: 1,805
88.7
account

Opportunity: 59.0 • Difficulty: 60.5 • Rank —

Competitors: 1,073
84.1

Unranked opportunities

free

Opportunity: 59.0 • Difficulty: 63.5 • Competitors: 2,147
new

Opportunity: 59.0 • Difficulty: 63.9 • Competitors: 2,341
find

Opportunity: 59.0 • Difficulty: 63.8 • Competitors: 1,481
time

Opportunity: 59.0 • Difficulty: 62.9 • Competitors: 1,805
account

Opportunity: 59.0 • Difficulty: 60.5 • Competitors: 1,073

High competition keywords

new

Total apps: 10,701 • Major competitors: 2,341

Latest rank: — • Difficulty: 63.9
free

Total apps: 9,480 • Major competitors: 2,147

Latest rank: — • Difficulty: 63.5
time

Total apps: 8,391 • Major competitors: 1,805

Latest rank: — • Difficulty: 62.9
every

Total apps: 6,989 • Major competitors: 1,637

Latest rank: — • Difficulty: 62.5
find

Total apps: 6,521 • Major competitors: 1,481

Latest rank: — • Difficulty: 63.8

All tracked keywords

Includes opportunity, difficulty, rankings and competitor benchmarks

							Major Competitors
support	58	100	56	78 2,741 competing apps Median installs: 233,950 Avg rating: 4.6	5	5	515 major competitor apps
supported	58	100	46	63 633 competing apps Median installs: 234,575 Avg rating: 4.6	6	6	119 major competitor apps
supports	58	100	44	68 977 competing apps Median installs: 214,050 Avg rating: 4.6	32	13	163 major competitor apps
anywhere	58	100	51	71 1,385 competing apps Median installs: 262,300 Avg rating: 4.7	—	87	320 major competitor apps
anytime	58	100	48	66 845 competing apps Median installs: 254,125 Avg rating: 4.6	110	110	174 major competitor apps
customer	58	100	51	68 1,021 competing apps Median installs: 257,100 Avg rating: 4.6	162	162	221 major competitor apps
free	59	100	63	90 9,480 competing apps Median installs: 264,750 Avg rating: 4.6	—	—	2,147 major competitor apps
new	59	100	64	91 10,701 competing apps Median installs: 270,475 Avg rating: 4.6	—	—	2,341 major competitor apps
productivity	57	100	38	50 167 competing apps Median installs: 216,200 Avg rating: 4.7	—	—	34 major competitor apps
notifications	58	100	55	71 1,357 competing apps Median installs: 296,625 Avg rating: 4.7	—	—	332 major competitor apps
focus	58	100	47	67 906 competing apps Median installs: 231,512 Avg rating: 4.7	—	—	179 major competitor apps
right	58	100	63	81 3,793 competing apps Median installs: 282,075 Avg rating: 4.6	—	—	912 major competitor apps
software	57	100	43	58 349 competing apps Median installs: 286,075 Avg rating: 4.6	—	—	86 major competitor apps
whether	58	100	59	79 3,139 competing apps Median installs: 267,650 Avg rating: 4.6	—	—	715 major competitor apps
better	58	100	53	75 2,000 competing apps Median installs: 250,162 Avg rating: 4.6	—	—	450 major competitor apps
information	58	100	57	78 2,704 competing apps Median installs: 252,888 Avg rating: 4.6	—	—	572 major competitor apps
team	58	100	52	75 1,972 competing apps Median installs: 284,662 Avg rating: 4.6	—	—	445 major competitor apps
needs	58	100	47	67 920 competing apps Median installs: 251,312 Avg rating: 4.6	—	—	194 major competitor apps
profile	58	100	59	63 624 competing apps Median installs: 303,488 Avg rating: 4.6	—	—	154 major competitor apps
secure	58	100	56	73 1,691 competing apps Median installs: 245,175 Avg rating: 4.7	—	—	351 major competitor apps
list	58	100	52	70 1,187 competing apps Median installs: 244,150 Avg rating: 4.6	—	—	251 major competitor apps
people	58	100	60	75 2,083 competing apps Median installs: 271,275 Avg rating: 4.6	—	—	492 major competitor apps
built	58	100	46	66 855 competing apps Median installs: 239,450 Avg rating: 4.6	—	—	175 major competitor apps
find	59	100	64	86 6,521 competing apps Median installs: 264,850 Avg rating: 4.6	—	—	1,481 major competitor apps
time	59	100	63	89 8,391 competing apps Median installs: 259,600 Avg rating: 4.6	—	—	1,805 major competitor apps

App Description

Zendesk Support for iOS is built for agents, team leads, and managers on the move. It's a fast and secure productivity tool that gives you visibility to your account in real time. Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Support for iOS is available for iPhone and iPad, so you can access Zendesk whether you’re at your office or on the go!

Some of the key features you’ll find in the app:

// Run your business from the field
If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, and get context with tags, notes, and important customer details in profiles.

// Get real-time notifications for critical updates
Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time.

// Focus on today
Get a snapshot of your ticket views to review volume, demand, and figure out what needs to be prioritized for your account.

// Track team performance
If you’re a manager, you can track current workload and see how your team is doing from the palm of your hand!

// Continue a conversation, or create new tickets
Add the right people to the conversation with @mentions, create new tickets and update assignee, CC, plus add Followers, tags, and any other fields while on the move.

// Search to find context on your customer
Have better insights while on the move, by viewing a customer’s profile to see tags, organizations, notes, requests, and more.

We love feedback, so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the Settings tab.

Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.

Learn more about Support and create a free account here: https://www.zendesk.com/support