Zendesk Support

~207.1K - 414.2K
4.1K ratings
~100 (installs week)
Trend Steady
~1.2K (installs month)
Trend Steady
Zendesk Support icon

ASO Keyword Dashboard

Tracking 121 keywords for Zendesk Support in Apple App Store

Developer: Zendesk Category: business Rating: 4.52

Zendesk Support tracks 121 keywords (6 keywords rank; 115 need traction). Key metrics: 33% top-10 coverage, opportunity 69.5, difficulty 42.4, best rank 5.

Tracked keywords

121

6  ranked •  115  not ranking yet

Top 10 coverage

33%

Best rank 5 • Latest leader 6

Avg opportunity

69.5

Top keyword: supported

Avg difficulty

42.4

Lower scores indicate easier wins

Opportunity leaders

  • supported

    Opportunity: 73.0 • Difficulty: 41.5 • Rank 6

    Competitors: 94

    68.6
  • productivity

    Opportunity: 73.0 • Difficulty: 38.8 • Rank —

    Competitors: 35

    64.4
  • push notifications

    Opportunity: 73.0 • Difficulty: 40.3 • Rank —

    Competitors: 94

    66.5
  • ahead

    Opportunity: 73.0 • Difficulty: 41.1 • Rank —

    Competitors: 122

    67.3
  • continue

    Opportunity: 73.0 • Difficulty: 41.3 • Rank —

    Competitors: 98

    68.5

Unranked opportunities

  • productivity

    Opportunity: 73.0 • Difficulty: 38.8 • Competitors: 35

  • push notifications

    Opportunity: 73.0 • Difficulty: 40.3 • Competitors: 94

  • ahead

    Opportunity: 73.0 • Difficulty: 41.1 • Competitors: 122

  • continue

    Opportunity: 73.0 • Difficulty: 41.3 • Competitors: 98

  • bringing

    Opportunity: 73.0 • Difficulty: 39.2 • Competitors: 71

High competition keywords

  • time

    Total apps: 193,693 • Major competitors: 1,544

    Latest rank: — • Difficulty: 53.5

  • new

    Total apps: 185,407 • Major competitors: 2,043

    Latest rank: — • Difficulty: 53.4

  • free

    Total apps: 160,893 • Major competitors: 2,147

    Latest rank: — • Difficulty: 52.9

  • access

    Total apps: 159,395 • Major competitors: 1,337

    Latest rank: — • Difficulty: 52.8

  • find

    Total apps: 136,149 • Major competitors: 1,470

    Latest rank: — • Difficulty: 52.2

All tracked keywords

Includes opportunity, difficulty, rankings and competitor benchmarks

Major Competitors
support671004981

72,264 competing apps

Median installs: 50

Avg rating: 4.2

55

522

major competitor apps

supported731004269

12,447 competing apps

Median installs: 75

Avg rating: 4.0

66

94

major competitor apps

supports701004574

26,481 competing apps

Median installs: 50

Avg rating: 4.0

3213

140

major competitor apps

anywhere701004574

27,262 competing apps

Median installs: 50

Avg rating: 4.1

87

272

major competitor apps

anytime711004371

18,128 competing apps

Median installs: 50

Avg rating: 4.2

110110

163

major competitor apps

customer701004574

27,722 competing apps

Median installs: 25

Avg rating: 4.0

162162

214

major competitor apps

free651005387

160,893 competing apps

Median installs: 100

Avg rating: 4.2

2,147

major competitor apps

new651005388

185,407 competing apps

Median installs: 75

Avg rating: 4.1

2,043

major competitor apps

productivity731003964

6,946 competing apps

Median installs: 25

Avg rating: 4.2

35

major competitor apps

notifications691004778

42,197 competing apps

Median installs: 25

Avg rating: 4.2

323

major competitor apps

focus701004575

29,605 competing apps

Median installs: 50

Avg rating: 4.3

191

major competitor apps

right671005082

81,346 competing apps

Median installs: 50

Avg rating: 4.2

896

major competitor apps

software721004270

16,049 competing apps

Median installs: 25

Avg rating: 3.8

86

major competitor apps

whether671005083

91,896 competing apps

Median installs: 25

Avg rating: 4.3

595

major competitor apps

better691004778

42,281 competing apps

Median installs: 50

Avg rating: 4.1

386

major competitor apps

information661005185

110,448 competing apps

Median installs: 25

Avg rating: 4.1

537

major competitor apps

team691004777

40,044 competing apps

Median installs: 50

Avg rating: 4.2

440

major competitor apps

needs701004574

26,399 competing apps

Median installs: 25

Avg rating: 4.1

160

major competitor apps

profile721004371

17,159 competing apps

Median installs: 25

Avg rating: 4.1

145

major competitor apps

secure691004778

42,386 competing apps

Median installs: 50

Avg rating: 4.3

339

major competitor apps

list691004777

39,948 competing apps

Median installs: 50

Avg rating: 4.1

239

major competitor apps

people681004879

50,497 competing apps

Median installs: 50

Avg rating: 4.2

489

major competitor apps

built701004575

28,263 competing apps

Median installs: 50

Avg rating: 4.3

142

major competitor apps

find661005286

136,149 competing apps

Median installs: 50

Avg rating: 4.2

1,470

major competitor apps

time651005489

193,693 competing apps

Median installs: 50

Avg rating: 4.1

1,544

major competitor apps

121 keywords
1 of 5

App Description

Zendesk Support for iOS is built for agents, team leads, and managers on the move. It's a fast and secure productivity tool that gives you visibility to your account in real time. Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Support for iOS is available for iPhone and iPad, so you can access Zendesk whether you’re at your office or on the go!

Some of the key features you’ll find in the app:

// Run your business from the field
If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, and get context with tags, notes, and important customer details in profiles.

// Get real-time notifications for critical updates
Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time.

// Focus on today
Get a snapshot of your ticket views to review volume, demand, and figure out what needs to be prioritized for your account.

// Track team performance
If you’re a manager, you can track current workload and see how your team is doing from the palm of your hand!

// Continue a conversation, or create new tickets
Add the right people to the conversation with @mentions, create new tickets and update assignee, CC, plus add Followers, tags, and any other fields while on the move.

// Search to find context on your customer
Have better insights while on the move, by viewing a customer’s profile to see tags, organizations, notes, requests, and more.

We love feedback, so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the Settings tab.

Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.

Learn more about Support and create a free account here: https://www.zendesk.com/support