Zendesk Support

207.4K installs
4.1K ratings
Zendesk Support icon

ASO Keyword Dashboard

Tracking 121 keywords for Zendesk Support in Apple App Store

Developer: Zendesk Category: business Rating: 4.52

Zendesk Support tracks 121 keywords (6 keywords rank; 115 need traction). Key metrics: 33% top-10 coverage, opportunity 69.5, difficulty 43.6, best rank 5.

Tracked keywords

121

6  ranked •  115  not ranking yet

Top 10 coverage

33%

Best rank 5 • Latest leader 6

Avg opportunity

69.5

Top keyword: supported

Avg difficulty

43.6

Lower scores indicate easier wins

Opportunity leaders

  • supported

    Opportunity: 73.0 • Difficulty: 42.5 • Rank 6

    Competitors: 169

    68.4
  • productivity

    Opportunity: 73.0 • Difficulty: 39.9 • Rank —

    Competitors: 53

    64.5
  • push notifications

    Opportunity: 73.0 • Difficulty: 41.0 • Rank —

    Competitors: 160

    66.3
  • ahead

    Opportunity: 73.0 • Difficulty: 42.5 • Rank —

    Competitors: 206

    67.1
  • continue

    Opportunity: 73.0 • Difficulty: 42.1 • Rank —

    Competitors: 176

    68.3

Unranked opportunities

  • productivity

    Opportunity: 73.0 • Difficulty: 39.9 • Competitors: 53

  • push notifications

    Opportunity: 73.0 • Difficulty: 41.0 • Competitors: 160

  • ahead

    Opportunity: 73.0 • Difficulty: 42.5 • Competitors: 206

  • continue

    Opportunity: 73.0 • Difficulty: 42.1 • Competitors: 176

  • bringing

    Opportunity: 73.0 • Difficulty: 39.9 • Competitors: 98

High competition keywords

  • time

    Total apps: 190,810 • Major competitors: 2,547

    Latest rank: — • Difficulty: 54.4

  • new

    Total apps: 183,070 • Major competitors: 3,373

    Latest rank: — • Difficulty: 54.7

  • free

    Total apps: 164,925 • Major competitors: 3,441

    Latest rank: — • Difficulty: 54.5

  • access

    Total apps: 163,522 • Major competitors: 2,308

    Latest rank: — • Difficulty: 54.0

  • find

    Total apps: 139,093 • Major competitors: 2,450

    Latest rank: — • Difficulty: 53.7

All tracked keywords

Includes opportunity, difficulty, rankings and competitor benchmarks

Major Competitors
support671005082

75,081 competing apps

Median installs: 200

Avg rating: 4.2

55

938

major competitor apps

supported731004268

12,265 competing apps

Median installs: 300

Avg rating: 4.1

66

169

major competitor apps

supports701004574

26,072 competing apps

Median installs: 200

Avg rating: 4.1

3213

246

major competitor apps

anywhere701004674

26,927 competing apps

Median installs: 200

Avg rating: 4.1

87

449

major competitor apps

anytime711004472

18,821 competing apps

Median installs: 200

Avg rating: 4.2

110110

310

major competitor apps

customer701004674

28,261 competing apps

Median installs: 100

Avg rating: 4.1

162162

399

major competitor apps

free651005487

164,925 competing apps

Median installs: 300

Avg rating: 4.2

3,441

major competitor apps

new651005588

183,070 competing apps

Median installs: 250

Avg rating: 4.2

3,373

major competitor apps

productivity731004065

7,174 competing apps

Median installs: 100

Avg rating: 4.3

53

major competitor apps

notifications691004878

43,185 competing apps

Median installs: 150

Avg rating: 4.3

522

major competitor apps

focus701004675

31,000 competing apps

Median installs: 150

Avg rating: 4.4

324

major competitor apps

right671005282

83,334 competing apps

Median installs: 200

Avg rating: 4.2

1,451

major competitor apps

software721004370

16,281 competing apps

Median installs: 100

Avg rating: 3.9

136

major competitor apps

whether671005183

89,869 competing apps

Median installs: 200

Avg rating: 4.3

959

major competitor apps

better691004877

41,636 competing apps

Median installs: 200

Avg rating: 4.2

612

major competitor apps

information661005284

112,148 competing apps

Median installs: 100

Avg rating: 4.1

943

major competitor apps

team691004877

40,927 competing apps

Median installs: 200

Avg rating: 4.3

776

major competitor apps

needs701004574

26,047 competing apps

Median installs: 150

Avg rating: 4.2

266

major competitor apps

profile721004571

17,817 competing apps

Median installs: 150

Avg rating: 4.2

249

major competitor apps

secure691004978

44,447 competing apps

Median installs: 200

Avg rating: 4.3

613

major competitor apps

list691004777

40,594 competing apps

Median installs: 150

Avg rating: 4.1

404

major competitor apps

people681005079

52,098 competing apps

Median installs: 200

Avg rating: 4.3

780

major competitor apps

built701004574

27,191 competing apps

Median installs: 200

Avg rating: 4.3

231

major competitor apps

find661005486

139,093 competing apps

Median installs: 200

Avg rating: 4.2

2,450

major competitor apps

time651005488

190,810 competing apps

Median installs: 200

Avg rating: 4.2

2,547

major competitor apps

121 keywords
1 of 5

App Description

Zendesk Support for iOS is built for agents, team leads, and managers on the move. It's a fast and secure productivity tool that gives you visibility to your account in real time. Get ahead of the day and keep things running by bringing the right people, conversations, and information together. Support for iOS is available for iPhone and iPad, so you can access Zendesk whether you’re at your office or on the go!

Some of the key features you’ll find in the app:

// Run your business from the field
If you work in the field, we’ll keep your business running while on the move - take a photo or upload and view attachments to tickets, and get context with tags, notes, and important customer details in profiles.

// Get real-time notifications for critical updates
Real-time push notifications on critical customer updates, a list of activity on your tickets in the notification feed. Configure which notifications you receive by group and when you want them, by day and time.

// Focus on today
Get a snapshot of your ticket views to review volume, demand, and figure out what needs to be prioritized for your account.

// Track team performance
If you’re a manager, you can track current workload and see how your team is doing from the palm of your hand!

// Continue a conversation, or create new tickets
Add the right people to the conversation with @mentions, create new tickets and update assignee, CC, plus add Followers, tags, and any other fields while on the move.

// Search to find context on your customer
Have better insights while on the move, by viewing a customer’s profile to see tags, organizations, notes, requests, and more.

We love feedback, so if we can do something better, please tell us! Our mobile team read every support ticket. Send us feedback directly through the app in the Settings tab.

Zendesk builds software for better customer relationships. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.

Learn more about Support and create a free account here: https://www.zendesk.com/support