Protection 360™
Protection 360™ Summary
Protection 360™ is a mobile iOS app in Tools by T-Mobile. Released in May 2017 (8 years ago). It has 52.5K ratings with a 4.55★ (excellent) average. Based on AppGoblin estimates, it reaches roughly 232.3K monthly active users . Store metadata: updated Feb 7, 2026.
Recent activity: 130 new ratings this week View trends →
Store info: Last updated on App Store on Feb 7, 2026 .
4.55★
Ratings: 52.5K
Screenshots
App Description
Protection 360™ by Assurant® gives you everything you need to enjoy a trouble-free and optimized device experience. Get instant access to live tech support, view coverage details, file and track a claim and more. This easy-to-use app helps you get the most out of your connected world. Protection 360™ by Assurant® lets you:
• Access Live Tech Support – Instant access 7 days a week to live tech support via call or chat for all your connected devices. Get help with setup, installation, device-to-device connectivity, Bluetooth, Wi-Fi and more. Automatically available at no extra cost to all Protection 360™ customers.
• File a Claim – With just a few taps, you can file an accidental damage claim for drops, spills or cracks, or a (Hardware Service) mechanical breakdown claim for device malfunctions.
• View Coverage Details – Access your coverage documents and deductible info, as well as FAQs.
• Browse Curated Self-Help Articles – Get the most out of your devices and discover helpful Step-by-Step Guides.
• Access Your Extras – Enjoy all the Extra Benefits of Protection 360™ in one place.
Register in the app with your T-Mobile phone number to enable services and verify your eligibility. If you’re not eligible for technical support, that feature will be removed 14 days after registration.