OpenText Service Management

Developer: OpenText

Category: Business

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700 installs

14 ratings

38 monthly active users

Revenue not available

OpenText Service Management Summary

OpenText Service Management is a mobile iOS app in Business by OpenText. Released in Feb 2018 (8 years ago). It has 14 ratings with a 4.36★ (good) average. Based on AppGoblin estimates, it reaches roughly 38 monthly active users . Store metadata: updated May 22, 2026.

Store info: Last updated on App Store on May 22, 2026 .

SDKs, Trackers & Permissions

App not yet scanned for SDKs.

App Details

Store ID: 1287863098

First Released: 2018-02-16

Store Last Updated: 2026-05-22

In-App Purchases: No

Ads: No

Website: opentext.com

App Store

Crawl Status: Success

AppGoblin First Crawled: 2021-02-06

AppGoblin Last Crawled: 2026-05-27

Ads & App-Ads.txt

App does not have ads.

AppGoblin SDK Scans

App not yet analyzed for SDKs.

The download and scan process is automated but can require manual troubleshooting. Feel free to reach out if your request does not complete in 24hrs or if you have any questions.

4.36★

Ratings: 14

5★

4★

3★

2★

1★

Screenshots

App Description

OpenText Service Management gives end users and agents secure mobile access to essential service workflows.

Service Portal mode helps end users quickly find services, submit requests, review approvals, and manage resolved tickets. Users can also access smart ticketing, Virtual Agent support, and multi-tenant environments.

Agent mode helps support teams search requests and incidents, work from personal views, apply list filters, update records, post comments, and capture solutions. Agents can also view person details and contact users directly from the app.

Important:
OpenText Service Management connectivity is required. Activate the app using a QR code from your company’s Service Management website, or request an activation URL from your IT administrator.