OpenText Service Management
OpenText Service Management Summary
OpenText Service Management is a free iOS app in Business by OpenText. Released in Feb 2018 (8 years ago). It has 14 ratings with a 4.36★ (good) average. Based on AppGoblin estimates, it reaches roughly 37 monthly active users . Store last updated Jul 15, 2026
OpenText Service Management SDKs Summary
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4.36★
Ratings: 14
Screenshots
App Description
OpenText Service Management gives end users and agents secure mobile access to essential service workflows.
Service Portal mode helps end users quickly find services, submit requests, review approvals, and manage resolved tickets. Users can also access smart ticketing, Virtual Agent support, and multi-tenant environments.
Agent mode helps support teams search requests and incidents, work from personal views, apply list filters, update records, post comments, and capture solutions. Agents can also view person details and contact users directly from the app.
Important:
OpenText Service Management connectivity is required. Activate the app using a QR code from your company’s Service Management website, or request an activation URL from your IT administrator.