SumTotal mySupport

Developer: SumTotal Systems

Category: Business

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150 installs

3.00 ratings

8.00 monthly active users

Revenue not available

SumTotal mySupport Summary

SumTotal mySupport is a mobile iOS app in Business by SumTotal Systems. Released in May 2018 (7 years ago). It has 3.00 ratings with a 2.33★ (poor) average. Based on AppGoblin estimates, it reaches roughly 8.00 monthly active users . Store metadata: updated Aug 29, 2019.

Store info: Last updated on App Store on Aug 29, 2019 .

SDKs, Trackers & Permissions

App not yet scanned for SDKs.

App Details

Store ID: 1355675617

First Released: 2018-05-07

Store Last Updated: 2019-08-29

In-App Purchases: No

Ads: No

Website: sumtotalsystems.com

App Store

Crawl Status: Success

AppGoblin First Crawled: 2021-02-06

AppGoblin Last Crawled: 2026-04-09

Ads & App-Ads.txt

App does not have ads.

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The download and scan process is automated but can require manual troubleshooting. Feel free to reach out if your request does not complete in 24hrs or if you have any questions.

2.33★

Ratings: 3.00

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Screenshots

App Description

The SumTotal mySupport app provides all support and service information in a single, one-stop-shop application.

mySupport app is now available for all our Designated Support Contacts.

Key features include:
- Aggregated key support metrics, such as resolution time, backlog and age
- Immediate Information arranged as Need to Do, Need to See and Need to Know
- Escalation and prioritization status and progress
- Use with Salesforce mobile app to see or update Case details (Internal Users)
- Upcoming deployment and maintenance schedules and status
- Outage notifications and status updates

Please note the email address you use to login to the app should be in our records and identified as a Designated Support Contact for your account.