GoToAssist Support - Customer

Developer: GoTo Group, Inc.

Category: Business

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2K installs

40 ratings

141 monthly active users

Revenue not available

Install Trends

Weekly +17

Steady

Monthly +51

Steady

GoToAssist Support - Customer Summary

GoToAssist Support - Customer is a mobile iOS app in Business by GoTo Group, Inc.. Released in Aug 2018 (7 years ago). It has 40 ratings with a 2.50★ (poor) average. Based on AppGoblin estimates, it reaches roughly 141 monthly active users . Store metadata: updated Sep 11, 2025.

Store info: Last updated on App Store on Sep 11, 2025 .

SDKs, Trackers & Permissions

App not yet scanned for SDKs.

App Details

Store ID: 1413723666

First Released: 2018-08-04

Store Last Updated: 2025-09-11

In-App Purchases: No

Ads: No

Website: secure.logmeinrescue.com

App Store

Crawl Status: Success

AppGoblin First Crawled: 2021-02-06

AppGoblin Last Crawled: 2026-03-18

Ads & App-Ads.txt

App does not have ads.

AppGoblin SDK Scans

App not yet analyzed for SDKs.

The download and scan process is automated but can require manual troubleshooting. Feel free to reach out if your request does not complete in 24hrs or if you have any questions.

2.5★

Ratings: 40

5★

4★

3★

2★

1★

Screenshots

App Description

!! ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST !!

The GoToAssist Remote Support mobile app by LogMeIn allows support agents to troubleshoot a problem you are having on your device.

How to Use:
1. Install the app on your mobile device.
2. Launch the app.
3. Enter the Support Key given to you by your support agent.
4. Allow your trusted agent to connect to your device.

Features:
Share your screen live with your support agent.
Your support agent can perform the following actions:
Instantly start a chat with you.
View the screen of your device.