Daktela Summary

Daktela is a mobile iOS app in Business by Daktela s.r.o.. Released in Feb 2019 (7 years ago). Store metadata: updated Feb 19, 2026.

Store info: Last updated on App Store on Feb 19, 2026 .


2.37★

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Screenshots

App screenshot
App screenshot
App screenshot

App Description

Enjoy all the core features in your pocket!

Ticketing: Keep tabs on your helpdesk on the go. Write emails and comments, edit system and custom fields, work with your views. Just like on your PC.

CRM: All contact centre contacts and accounts readily available from anywhere. Start calls or send SMS at the tap of your finger and easily update contacts with new info.

Calls and chats: Never lose access to your live communication channels and always deliver on-time service.

Realtime: Keep track of what's going on in your contact centre using our mobile Realtime panel: waiting and ongoing activities, user states and pauses.

Wallboards: Monitor your live contact centre statistics from anywhere, making sure everyone is on track.

The Daktela app is free with your Daktela licence.