KeyNest App

Store your keys and track every key collection / drop off



KeyNest is the easiest way to welcome your Airbnb guests, with a network of 4,000+ KeyNest points globally to store your keys and seamless integrations with Airbnb, Booking.com and dozens of channel managers to automatically communicate with your guests. We’ve welcomed more than 1 million guests in over 500 cities!



For property managers who hold keys in their office, KeyNest is also a powerful app that keeps track of all your keys in real-time.



How does the key exchange service work?



- Open the App and sign up for free using your email or Airbnb account

- Find your nearest KeyNest Store, normally a few minutes walk near your property

- Select the KeyNest store to reserve your spot at the KeyNest Store

- Use the drop off code to drop off your keys at the Store

- Send the collection code to your guests and let them check-in whenever they want

- You will be notified by email when the keys are collected



How much does it cost?



A few euros / dollars / pounds per week for unlimited key collections. One-time use also available. There is no set up fee and you can cancel anytime.



What is a KeyNest Store?



Typically a 24/7 shop around the corner. In many countries we also have 24/7 automated lockers outside, or inside a shop with long opening times. These Stores are carefully selected for their location and reliable opening times, and trained to always be welcoming to your guests.



Popular features for Airbnb hosts



-Get notified every time your keys are collected or dropped off

- 24/7 line so you or your guests / cleaners can speak to us anytime

- Direct integration with Airbnb / Booking.com so the guests are automatically told where to collect the keys inside the Airbnb / Booking.com Apps & messaging system

- Customise your collection codes (reusable or single use? Valid only after 2pm?)


Advanced features for professional property managers



-We can assist your guests, cleaners, staff, maintenance team, landlords, etc on your behalf when they collect keys. Always available 24/7!

-Smooth integrations with leading softwares, including Guesty, Wishbox, Smooby, CheKin, Zeevou, AvaiBook, Viewber, TuroverBnb and many more

-Support for direct API integration or Zapier integration

- We can open new stores on request with 3-4 weeks



Using KeyNest to track keys in the office