Genesys Cloud Communicate
Genesys Cloud Communicate Summary
Genesys Cloud Communicate is a mobile iOS app in Business by Genesys Telecommunications Labs, Inc. Released in Sep 2020 (5 years ago). It has 262 ratings with a 4.32★ (good) average. Based on AppGoblin estimates, it reaches roughly 2.1K monthly active users . Store metadata: updated Feb 23, 2026.
Recent activity: 3.00 new ratings this week View trends →
Store info: Last updated on App Store on Feb 23, 2026 .
4.32★
Ratings: 262
Screenshots
App Description
Elevate your business communication with the Genesys Cloud™ Communicate app. Use Genesys Cloud softphone capabilities to make IP-based calls and access your business phone system from your mobile device. Stay in touch with your colleagues, partners and customers from virtually anywhere.
- Use your dedicated Genesys Cloud business phone number to make and receive calls.
- Keep your business and personal phones separate.
- Make and receive calls using Wi-Fi, even in areas with poor cellular coverage.
- Search for people and groups in your organization and personal contacts.
- View your call history and return missed calls.
- Check your inbox to review your voicemails, recordings and faxes.