SymphonyAI Helpdesk
SymphonyAI Helpdesk Summary
SymphonyAI Helpdesk is a mobile iOS app in Business by Symphony Summit. Released in May 2021 (4 years ago). Store metadata: updated May 26, 2021.
Store info: Last updated on App Store on May 26, 2021 .
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App Description
SymphonyAI Helpdesk enables the organizations to deliver the right digital experience to the employees from anywhere!
By leveraging on this mobile app, you can:
• Easily find answers to your questions
• Quickly report your issues
• Request for new services
• View the status of your tickets & provide additional information instantaneously
• Cancel your ticket if it is already resolved
• Escalate if you need faster response
• Provide feedback on the resolved tickets
• View your allocated assets & report issues
• Approve the Service Requests on the go!
SymphonyAI Helpdesk, powered by Symphony SummitAI, comes with a configurable widget based Self Service Portal that instantly provides details on your issues, service requests, knowledge articles & assets along with easy options to log issues/ requests.