Onevision

ONEVISION APP

OneVision will streamline the store and location management process for business managers with the use of Scheduler, Feedback and eLearning.

For admins:

FEEDBACK: view all feedback statistics, store rankings, and customer follow-ups. Manage questions being asked at all locations and tablet permissions.
eLEARNING: view total and active users, complete or view training courses, and review employee performance statistics.
SCHEDULER: view team schedules, timecards, a list of team members, history of shift changes, and add open shifts.
TO-DO: assign tasks to employees

For employees:

eLEARNING: complete training courses and view your performance so far; go back to any courses you don’t understand

SCHEDULER: view your schedule, timecard, team members, clock-in and clock-out, view earnings based on hours worked, request to trade or cover shifts and request time-off, add-in available hours, and request to cover open shifts.
TO-DO: view any tasks that have been assigned to you by a supervisor.


SCORE APP
Score is the dedicated app for Feedback. Download on a tablet to collect anonymous customer feedback in-store

TIME-OUT: once the customer has completed the survey, the customer will have a limited time (that you select) to submit the form. This is to avoid unsubmitted forms being left on the screen.
CATEGORY SELECTION: choose which questions you want to ask your customers
DETAILED FORMS: customers can choose to enter detailed information, where they can enter their contact information if they would like a follow-up, which you can track on the OneVision app.
VIEW SUMMARY: customers will be able to see yesterday's and today’s overall average based across all categories and questions as well as separate ones.

“FEEDBACK*” and “ONEVISION SURVEY” APP

Feedback* is the dedicated app for Feedback. Download on a tablet to collect anonymous customer feedback in-store

TIME-OUT: once the customer has completed the survey, the customer will have a limited time (that you select) to submit the form. This is to avoid unsubmitted forms being left on the screen.
CATEGORY SELECTION: choose which questions you want to ask your customers
DETAILED FORMS: customers can choose to enter detailed information, where they can enter their contact information if they would like a follow-up, which you can track on the OneVision app.
VIEW SUMMARY: customers will b