Sandvik Remote Support
Sandvik Remote Support Summary
Sandvik Remote Support is a iOS app in the Productivity category, developed by Softability Oy. First released 4 years ago(Sep 2021), the app has 1.00 ratings with a 5.00★ (excellent) average rating.
Recent activity: 1.00 new ratings this week (1.00 over 4 weeks) . View trends →
Store info: Last updated on App Store on Jan 29, 2026 .
5★
Ratings: 1.00
Screenshots
App Description
Sandvik Remote Support provides expert help for troubleshooting
- Connect and share your view with a mobile device or smart glasses with the right remote expert.
- Stream live-video to show the situation at the site.
- Collaborate with video, audio and chat in order to get help and guidance from the expert instantly.
- Resolve the issues faster and get the job done.
Smart request handling system for experts
- Open a ticket with the Expert portal tools and connect with the field worker using mobile device or computer.
- See field worker’s view and the exact situation at the site.
- Guide the work in real-time and send annotated images, documents and links to the field worker.
- Resolve issues together with the field worker.
Features
- Video & audio communication
- Offline mode
- Chat
- Annotation tools
- File transfer and storage
- Language translation
- Request handling and session storage
- User management
- Support for mobile devices and smart glasses
- Secure communications
- Integration and customisation