Web Help Desk Mobile

Developer: SolarWinds Worldwide, LLC

Category: Business

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1.9K installs

37 ratings

258 monthly active users

Revenue not available

Web Help Desk Mobile Summary

Web Help Desk Mobile is a mobile iOS app in Business by SolarWinds Worldwide, LLC. Released in Oct 2010 (15 years ago). It has 37 ratings with a 1.51★ (poor) average. Based on AppGoblin estimates, it reaches roughly 258 monthly active users . Store metadata: updated Jan 23, 2019.

Store info: Last updated on App Store on Jan 23, 2019 .

SDKs, Trackers & Permissions

App not yet scanned for SDKs.

App Details

Store ID: 385247187

First Released: 2010-10-19

Store Last Updated: 2019-01-23

In-App Purchases: No

Ads: No

Website: solarwinds.com

App Store

Crawl Status: Success

AppGoblin First Crawled: 2021-02-06

AppGoblin Last Crawled: 2026-02-28

Ads & App-Ads.txt

App does not have ads.

AppGoblin SDK Scans

App not yet analyzed for SDKs.

The download and scan process is automated but can require manual troubleshooting. Feel free to reach out if your request does not complete in 24hrs or if you have any questions.

1.51★

Ratings: 37

5★

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1★

Screenshots

App Description

Web Help Desk Mobile enables your Apple iOS device to receive SMS text messages from SolarWinds Web Help Desk each time a customer ticket is created or updated.

Web Help Desk Mobile is not a standalone application. To receive SMS text messages, you must have a user account on a supported server running SolarWinds Web Help Desk version 12.1 or later and an Apple Push Notification Service (APNS) certificate. You can download SolarWinds Web Help Desk and the latest APNS certificate from the SolarWinds Customer Portal at https://customerportal.solarwinds.com.

SolarWinds Web Help Desk is a web-based automated ticketing solution that helps you manage your IT support requests for both internal and external clients. This solution supports email ticket creation, automatic ticket assignment and escalation,
asset management, and incident and problem management. You can download a trial version of SolarWinds Web Help Desk at https://webhelpdesk.com.