Crucial Confrontations
Crucial Confrontations Summary
Crucial Confrontations is a with in-app purchases iOS app in Business by Expanded Apps. Released in Oct 2011 (14 years ago). It has 2.00 ratings with a 5.00★ (excellent) average. Based on AppGoblin estimates, it reaches roughly 9.00 monthly active users and generates around $<10K monthly revenue (100% IAP / 0% ads). Store metadata: updated Dec 1, 2023.
Store info: Last updated on App Store on Dec 1, 2023 .
5★
Ratings: 2.00
Screenshots
App Description
NEVER WALK AWAY FROM ANOTHER TOUCHY, CONTROVERSIAL, OR COMPLEX ISSUE--AT WORK OR AT HOME!
This free application includes the complete first chapter from the full app: Crucial Confrontations and the rest of the chapters are available as an in app purchase of $14.99 USD.
"Hey, if you read only one 'management' book this decade...I'd insist that it be Crucial Confrontations."--from the foreword by TOM PETERS
The authors of the huge bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing good behavior.
Behind the problems that routinely plague organizations and families, you'll find individuals who are either unwilling or unable to deal with failed promises. Others have broken rules, missed deadlines, failed to live up to commitments, or just plain behaved badly--and nobody steps up to the issue. Or they do, but do a lousy job and create a whole new set of problems. Accountability suffers and new problems spring up. New research demonstrates that these disappointments aren't just irritating, they're costly--sapping organizational performance by twenty to fifty percent and accounting for up to ninety percent of divorces.
Crucial Confrontations teaches skills drawn from 10,000 hours of real-life observations to increase confidence in facing issues like:
•An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what?
•Your boss just committed you to a deadline you know you can't meet--and not-so-subtly hinted he doesn't want to hear complaints about it.
•Your son walks through the door sporting colorful new body art that raises your blood pressure by forty points. Speak now, pay later.
•An accountant wonders how to step up to a client who is violating the law. Can you spell unemployment?
•Family members fret over how to tell granddad that he should no longer drive his car. This is going to get ugly.
•A nurse worries about what to say to an abusive physician. She quickly remembers "how things work around here" and decides not to say anything.
Everyone knows how to run for cover, or if adequately provoked, step up to these confrontations in a way that causes a real ruckus. That we have down pat. Crucial Confrontations teaches you how to deal with violated expectations in