Zendesk Chat
Zendesk Chat Summary
Zendesk Chat is a mobile iOS app in Business by Zendesk. Released in Aug 2012 (13 years ago). It has 3.7K ratings with a 4.49★ (good) average. Based on AppGoblin estimates, it reaches roughly 18.3K monthly active users . Store metadata: updated Mar 5, 2026.
Store info: Last updated on App Store on Mar 5, 2026 .
4.49★
Ratings: 3.7K
Screenshots
App Description
Zendesk Chat is the live chat software trusted and loved by enterprises and small business worldwide. The iPhone & iPad app provides many of the great features available on the web dashboard.
Customers are 3 times more likely to make a purchase when you reach out with a chat. Join over 200,000 websites already using Zendesk Chat to better support their customers through the live chat app.
Benefits of using the app:
- Manage, monitor, and reply to visitor conversations from anywhere
- Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor
- See who's online on your website in real-time and engage with new leads on your website
- Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support
- Encourage better agent collaboration on the go with agent-to-agent chats
- Improve agent response time and reduce typing time with the shortcuts feature
- Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off
- On the iPad, continue chatting with a customer while using another application with full support for multi-tasking with Slide Over and Split View
Learn more about Zendesk Chat (formerly Zopim) and create a free account here:https://www.zendesk.com/chat/