SmartCards: Customer Service Level 3

Category: Education

SmartCards: Customer Service Level 3 Summary

SmartCards: Customer Service Level 3 is a mobile iOS app in Education by City & Guilds. Released in Aug 2012 (13 years ago). Store metadata: updated Jan 17, 2013.

Store info: Last updated on App Store on Jan 17, 2013 .

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App Details

Store ID: 553850928

First Released: 2012-08-29

Store Last Updated: 2013-01-17

In-App Purchases: No

Ads: No

Website: cityandguilds.com

App Store

Crawl Status: Success

AppGoblin First Crawled: 2026-05-02

AppGoblin Last Crawled: 2026-05-02

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App Description

Level 3 Certificate in Customer Service.

City & Guilds, the UK’s leading vocational education organisation has developed SmartCards – to help support City & Guilds qualifications in Customer Service.

SmartCards is a fun and engaging tool for City & Guilds Customer Service learners, enabling you to supplement classroom learning with your smartphone. Featuring over 80 revision cards, the flashcard style app allows you to:

• enhance and test your knowledge unit by unit
• mark cards you know as ‘Learnt’, so you can keep your learning organised.
• identify knowledge gaps using the ‘Flag for review' feature.

For the following units:

• Unit 301 - Principles of Customer Service Delivery
• Unit 302 – Developing and Improving the Customer Service Process

The application has been designed to support learners studying the Level 3 Certificate in Customer Service and features adapted content from the acclaimed SmartScreen.co.uk website.