LogMeIn Rescue Customer

LogMeIn Rescue Customer
Developer: GoTo Group, Inc.
Category: Tools
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~4K - 7.9K
79 ratings
~4.8K (installs week)
~39.5K (installs month)

LogMeIn Rescue Customer Summary

LogMeIn Rescue Customer is a iOS app in the Tools category, developed by GoTo Group, Inc.. First released 12 years ago(Jun 2013), the app has 79 ratings with a 4.23★ (good) average rating.

Recent activity: 95 new ratings this week (791 over 4 weeks) with surging momentum. View trends →

Data tracking: SDKs and third-party integrations were last analyzed on Sep 8, 2025.

Store info: Last updated on App Store on Nov 17, 2025 (version 7.43.378).

SDKs, Trackers & Permissions

LogMeIn Rescue Customer was last scanned for SDKs 2025-09-08. Below is the overview of third party companies detected in the app. The full list of raw SDKs, app permissions and unknown SDKs is available here.

3 Development Tools
company-logos/github.com-daltoniam/logo_320x320.png Starscream
company-logos/github.com-nanopb/logo_192x192.png nanopb
company-logos/google.com/logo_200x200.jpeg Google
3 Analytics: Product
company-logos/firebase.google.com/logo_200x200.png Firebase
company-logos/segment.com/logo_200x200.jpeg Segment
company-logos/qualtrics.com/logo_200x200.jpeg Qualtrics
1 Ad Networks
company-logos/google.com/logo_200x200.jpeg Google
App Details
Store ID: 661269562
First Released: 2013-06-27
Store Last Updated: 2025-11-17
In-App Purchases: No
Ads: No
Website: secure.logmeinrescue.com
App Store
Crawl Status: Success
Store First Crawled: 2022-10-13
Store Last Crawled: 2026-02-01
Ads & App-Ads.txt
App does not have ads.
SDK Tracking Status
Successful Last Crawled: 2025-09-08
Last Crawled: 2025-09-08
Last Crawl Status: Success

4.23★

Ratings: 79

5★
4★
3★
2★
1★

Screenshots

App screenshot
App screenshot
App screenshot

App Description

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST*

The LogMeIn Rescue Customer application allows support technicians to troubleshoot a problem you are having on your device. To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session.
Technicians have the ability to chat, view system diagnostic information, push various profiles and settings including email, APN, and WiFi.

How to use:
1. Install the app
2. Launch the app
3. Enter the six digit pin code given to you by your support technician
4. Allow your trusted support technician to connect to your device