EASE - Cleaning services

Ease is a mobile application dedicated to clients seeking cleaning services for residential, commercial, and short-term rental properties. EASE stands out for its flexibility, security, intuitive interface, and unique features.

Accessibility: an intuitive user experience.

CLIENT PROFILE CREATION AND ADDRESS MANAGEMENT
• Account creation: Simple process for registration and login.
• Address management: Add residential, commercial, or short-term rental addresses.
• Information customization options (phone number, specific instructions).

BOOKING A CLEANING SERVICE
• Booking process: Step-by-step, from selecting the address to finalizing the booking.
• Service options: Basic options, plus specific extras for more thorough cleaning.
• Property types: Residential, commercial, short-term rental.

PROFESSIONAL SELECTION
• Filtering professionals by sector and availability.
• Selection criteria: Experience, ratings, services offered.
• Adding to favorites for easier future bookings.

INTEGRATED CHAT FOR COMMUNICATION
• Simplified communication between clients and workers for specific requests.

FEATURES FOR SHORT-TERM RENTAL CLIENTS
• Manual or automatic mode for bookings.
• Credit management in the integrated wallet for automated payment.
• Flexible cancellation with no fees in case of rental changes (e.g., tenant extensions).

REFERRAL PROGRAM AND CREDITS
• Referral code sharing to earn credits.
• Using credits to reduce costs on future services.

RATING SYSTEM AND FAVORITES MANAGEMENT
• Professional ratings: Five-star rating system and the option to add to favorites.
• Automatic blocking of workers after a two-star or lower rating.

SECURITY PROTECTION AND BACKGROUND CHECKS
• Background Check: control system to secure relationships with customers.
• Reassure customers and workers by guaranteeing a safe working environment.

REPORTING PROGRAM
• Reporting a Professional: option to report inappropriate behavior.
• Reporting process and evaluation by the support team to ensure security.

PREMIUM MEMBERSHIP FOR CLIENTS
• Benefits: Waiving service fees, monthly savings.
• Pricing: Monthly or annual options with additional savings.

TECHNICAL SUPPORT AND ASSISTANCE
• Online Support: access to a support team to resolve technical issues.
• Assistance with AI: support for quick and efficient responses.
• Guides and FAQ: