IBM Software Support

IBM Software Support
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Developer: IBM
Category: Tools
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App Details
Store ID: 6743817898
First Released: 2025-05-09
Store Last Updated: 2025-05-09
In-App Purchases: No
Ads: No
Website: ibm.com
App Store
Crawl Status: Success
Store First Crawled: 2025-05-15
Store Last Crawled: 2025-05-15
Ads & App-Ads.txt
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Scanning should take 24 hours to decompile the app's SDKs and check what API calls it makes. The process is automated 80% of the time but can require manual troubleshooting. Feel free to reach out on Discord if you have any questions.


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App Description

Introducing IBM Software Support, our ultimate solution to enhance our Support Clients and revolutionize their service experience. Say good-bye to standard response times and hello to more efficiency and effectiveness. With this app, you can effortlessly identify your company’s open support cases, access to relevant details and elevate a case in the same place.

App Key Features:
• Ability to see a list with the support cases opened by my company.
• Ability to see selected case details, status, updates, who is working on it (ownership).
• Ability to easily escalate my cases through my phone or tablet, including the possibility of receiving alerts and reaching out to Support Execs for urgent situations.
• And there is more to come…