ElevatorPlus: Elevator Service

ElevatorPlus is elevator service management software for elevator companies. Run service agreements, callbacks, mechanic dispatch, preventive maintenance, proposals and new installations from one app.

When a rider or building staff member scans the QR code in the car, the callback lands in your service queue with the unit's site, number and service history, ready to assign to a mechanic.

WHO USES IT
Elevator service companies, maintenance contractors and installation businesses, from single-city shops to multi-state operations. Owners, service managers, office teams and field mechanics work in one system.

WHAT YOU CAN DO

- Service agreements: every agreement sits in one register, with automatic reminders 60 days, 30 days and 1 day before it expires.
- Callbacks and trouble calls: QR-code reporting creates a ticket with the unit's location and service history.
- Mechanic dispatch: send the nearest free mechanic and see job status as it changes.
- Offline tickets: mechanics work the checklist, add photos, log parts and capture the customer's signature in hoistways and basements with no signal. Tickets sync once the device is back online.
- Preventive maintenance: build PM schedules per unit and see what falls due before the customer calls.
- Your own compliance checklists: build checklists for Category 1 and Category 5 tests, state inspections or any code your jurisdiction follows, and use them on PM visits, callbacks and inspections.
- Proposals in your own format: we rebuild your existing proposal format, with more than one format per company if you need it.
- Installation and modernization projects: follow each job stage by stage, with BOMs and material requisitions.
- Work orders and documents: 18 document types generate automatically, including work orders, service reports and proposals.
- Customer updates: 30+ automated WhatsApp triggers keep building owners and property managers informed, with PDF attachments.
- Control: access control across 100+ roles, scheduled reports, Excel export and a full audit log.

17 LANGUAGES
Mechanics can use the app in their own language. ElevatorPlus runs in 17 languages, including English, Arabic, French, German, Turkish and Vietnamese.

YOUR BRAND
Your logo on the login screen, inside the app, and on the customer complaint portal.

COMMON QUESTIONS
Does ElevatorPlus work without signal in a hoistway?
Yes. Mechanics