3M Remote Visual Support Tool

Category: Business

3M Remote Visual Support Tool Summary

3M Remote Visual Support Tool is a mobile iOS app in Business by Help Lightning, Inc. Released in Aug 2025 (6 months ago). Store metadata: updated Sep 25, 2025.

Store info: Last updated on App Store on Sep 25, 2025 .

SDKs, Trackers & Permissions

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App Details

Store ID: 6749548894

First Released: 2025-08-15

Store Last Updated: 2025-09-25

In-App Purchases: No

Ads: No

Website: helplightning.com

App Store

Crawl Status: Failed

AppGoblin First Crawled: 2025-08-29

AppGoblin Last Crawled: 2026-02-11

Ads & App-Ads.txt

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The download and scan process is automated but can require manual troubleshooting. Feel free to reach out if your request does not complete in 24hrs or if you have any questions.

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Screenshots

App Description

The 3M Remote Visual Support Tool is an all-in-one solution for real-time collaboration powered by advanced augmented reality. It digitally merges live video feeds from local and remote users into a single, interactive view—helping enable teams provide expert guidance, solve problems, and share knowledge as if they were working side-by-side.

Designed to support both internal 3M teams and external customers, this tool goes beyond video. It includes:

* Integrated chat for seamless communication during sessions
* Step-by-step autoguides that simplify training, repairs, and SOPs
* Live data visualization to support diagnostics, decision-making, and performance monitoring

Whether used in field service, manufacturing, customer support, or technical training, the 3M Remote Visual Support Tool empowers users to deliver faster resolutions, reduce downtime, and increase efficiency.

Built with proprietary merged reality and interactive presence technology.