SupportPilot

SupportPilot is the fastest way for MSPs to create tickets, capture issues, and manage clients—without slowing down. Tap the microphone, talk, and SupportPilot instantly turns your speech into a fully transcribed ticket.
SupportPilot includes:
• Voice-to-ticket with accurate AI transcription
• Email-to-ticket for client submissions
• Client & technician management
• Ticket timelines, notes, and activity logs
• Invoices, estimates, and billing tools
• Custom branding with your logo and colors
• Reports and analytics for service insights
• Microsoft 365 user sync (depending on plan)
SupportPilot is designed for busy MSPs—simple enough for one-person shops, powerful enough for growing teams. Clean, fast, and built to keep technicians focused on the work, not the admin.
Subscription plans (Growth and Pro) unlock additional MSP-level features. Manage your subscription anytime in your App Store account settings.