tahc AI Hybrid Chat

Empower your support team with intelligent automation that knows when to step aside.

tahc is a customer support widget that lives on your website, combining AI-powered responses with human expertise. This app puts your tahc inbox in your hands—so you can manage conversations, respond to escalations, and support your customers from anywhere.

When your AI assistant encounters a question it can't confidently answer, it automatically escalates to a human agent—and you'll get notified instantly. No customer frustration, no missed opportunities.

Intelligent Conversation Management
• View and manage all customer conversations in one place
• See real-time status: AI-handled, pending, or agent-assigned
• Claim, assign, and close conversations on the go
• Set your availability status: online, away, busy, or offline

AI That Learns From You
• Spot knowledge gaps instantly—see which questions your AI struggles with
• Turn any conversation into training data with one tap
• Build your knowledge base directly from real customer interactions

Stay Connected Everywhere
• Push notifications alert you to escalations and priority messages
• Real-time updates keep conversations flowing smoothly
• Seamless handoff between AI and human responses

Built for Global Teams
• Your widget detects each customer's language and responds natively—no configuration needed
• Full support for English, French, German, Spanish, Italian, Portuguese, Chinese, Japanese, and Korean
• Serve customers in their language, manage in yours

Why AI Hybrid Chat?

Unlike chatbots that frustrate customers or human-only support that can't scale, tahc finds the middle ground. AI handles routine questions automatically while humans step in where it matters. You're always in the loop—and now you can be in the loop from anywhere.

Getting Started

tahc is free to sign up and test with your website. Install the widget via our WordPress plugin or a simple code snippet—no developer required.

Note: This app is your mobile command center for managing conversations. To create your account and set up your widget, visit https://tahc.ai from a web browser first.

Requirements
• tahc account and part of a team - register at https://tahc.ai
• iOS 18.0 or later