AI Emergency Call Operator

Step into the role of an emergency call operator and experience the pressure of a real control room.

In AI Emergency Call Operator, every shift brings unpredictable calls, emotional conversations, and life-or-death decisions. Your job is simple in theory: answer incoming emergency calls, gather critical information, and dispatch the correct services.

In reality, nothing is ever simple.

Callers may be panicked, confused, injured, or unable to explain what’s happening. It’s your responsibility to ask the right questions, uncover the truth, and make the correct decision before it’s too late.

Every call in the game is dynamically generated using advanced AI, creating realistic conversations that never repeat. No scripts. No fixed dialogue trees. Every incident unfolds differently depending on what you ask and how you respond.

KEY FEATURES

AI-Generated Emergency Calls
Every incident is powered by AI, creating unique conversations with distressed callers. No two calls are the same.

Extract Critical Information
Listen carefully and uncover important details hidden in the conversation. Tap discovered information tokens to build your incident file and understand what’s really happening.

Dispatch the Correct Response
Send police, fire, or ambulance units based on the information you’ve gathered. Correct decisions earn rewards and improve your centre’s performance.

Save Your Call Centre
Your London control room is struggling. Increase your centre’s rating, earn operating funds, and upgrade your dispatch capabilities to bring it back to life.

Manage Caller Emotions
How you speak matters. Calm callers down to gain clearer information, or risk making the situation worse.

Progressive Incidents
Start with routine welfare calls and minor incidents. As your centre improves, unlock more complex emergencies including crashes, fires, assaults, and major incidents.

HOW TO PLAY

1. Answer incoming emergency calls
2. Ask questions or type your own responses
3. Extract important information from the conversation
4. Dispatch the correct emergency services
5. Improve your control centre and unlock tougher incidents

FREE TO PLAY

Begin your career as an emergency call operator today.

Free players receive five shifts per day. Upgrade to Premium for unlimited shifts, full call archives, and exclusive control room upgrades.

Do you have what it takes to stay ca