Global Switch

Global Switch Mobile App

Manage your data centre services anytime, anywhere.

The Global Switch Mobile App gives customers secure, convenient access to key services and requests across the Global Switch data centre estate, directly from their smartphone or tablet.
Designed to help you stay connected while on the move, the app provides a streamlined mobile experience focused on the services customers use most often. Whether you're requesting site access, raising a service request, approving actions, or tracking support cases, you can quickly manage essential activities without needing to log into the full Customer Portal.
Key Features

Site Inductions
Complete and manage required Global Switch site inductions from your mobile device, helping you prepare for site access before arrival.

Visitor Access Requests
Submit, review and track visitor access requests for authorised personnel. Easily manage visitor details, access requirements and supporting information through a simple mobile workflow.

Remote Hands Requests
Request on-site operational assistance from Global Switch engineers when you cannot be physically present. Monitor progress and receive updates directly through the app.

Request Approvals
Review and approve pending requests while away from your desk, helping to avoid delays and keep critical activities moving.

Service Requests and Support Cases
Create, view and track service requests and support cases from anywhere. Stay informed with real-time updates and engage directly with the Global Switch support team.

Benefits
* Access key Global Switch services wherever you are
* Submit requests and approvals faster
* Instant access to the Service Desk
* Stay updated on service activity in real time
* Reduce reliance on desktop access
* Improve responsiveness and operational efficiency
* Enjoy a seamless, secure and consistent Global Switch experience across mobile devices

A Streamlined Mobile Experience
The Global Switch Mobile App is designed around the most common customer journeys, making it easy to access essential services on the go. Additional functionality and advanced features remain available through the desktop Global Switch Customer Portal.

Stay connected. Submit requests. Track progress. Manage your services from anywhere with the Global Switch Mobile App.