My WM
My WM Summary
My WM is a mobile iOS app in Tools by Waste Management, Inc.. Released in Oct 2013 (12 years ago). It has 66.9K ratings with a 4.54★ (excellent) average. Based on AppGoblin estimates, it reaches roughly 279.9K monthly active users . Store metadata: updated Feb 26, 2026.
Recent activity: 356 new ratings this week View trends →
Store info: Last updated on App Store on Feb 26, 2026 .
4.54★
Ratings: 66.9K
Screenshots
App Description
The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to:
Manage Payments
• Pay your bill
• Enroll in autopay or paperless billing
• View payment history
• Cancel scheduled payments
Keep Track of Pickups
• View pickup schedule
• Report a missed pickup
• Request an extra pickup
• View estimated pickup time
• View holiday schedule and weather alerts
Manage Your Service Account
• Manage/link multiple accounts
• Add/view payment methods
• Contact customer support
• Request a container repair
Edit your My WM Profile
• Edit profile settings
• Update your communication preferences
• Provide feedback
• See alerts for Reschedules, Service Delays & General Info
For Roll-Off Customers Only
• Request a roll-off pickup
• View roll-off history
• Copy/resubmit pickup requests
• Request a removal or relocation
• View roll-off history
• Edit or cancel a roll-off request
For get help or if you have questions, contact WM directly at mywm@wm.com.
Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.