OSCC Remote Assistant

OSCC Remote Assistant icon

ASO Keyword Dashboard

Tracking 66 keywords for OSCC Remote Assistant in Apple App Store

Developer: Mitel Networks Corporation Category: business

OSCC Remote Assistant tracks 66 keywords (no keywords rank yet; 66 need traction). Key metrics: opportunity 69.5, difficulty 41.8.

Tracked keywords

66

0  ranked •  66  not ranking yet

Top 10 coverage

Best rank — • Latest leader —

Avg opportunity

69.5

Top keyword: fellow

Avg difficulty

41.8

Lower scores indicate easier wins

Opportunity leaders

  • fellow

    Opportunity: 73.0 • Difficulty: 39.3 • Rank —

    Competitors: 60

    64.7
  • contacts

    Opportunity: 73.0 • Difficulty: 40.3 • Rank —

    Competitors: 44

    66.4
  • calls

    Opportunity: 73.0 • Difficulty: 39.5 • Rank —

    Competitors: 66

    64.9
  • interact

    Opportunity: 73.0 • Difficulty: 41.0 • Rank —

    Competitors: 71

    67.4
  • assistant

    Opportunity: 73.0 • Difficulty: 39.9 • Rank —

    Competitors: 64

    65.4

Unranked opportunities

  • fellow

    Opportunity: 73.0 • Difficulty: 39.3 • Competitors: 60

  • contacts

    Opportunity: 73.0 • Difficulty: 40.3 • Competitors: 44

  • calls

    Opportunity: 73.0 • Difficulty: 39.5 • Competitors: 66

  • interact

    Opportunity: 73.0 • Difficulty: 41.0 • Competitors: 71

  • assistant

    Opportunity: 73.0 • Difficulty: 39.9 • Competitors: 64

High competition keywords

  • time

    Total apps: 193,693 • Major competitors: 1,544

    Latest rank: — • Difficulty: 53.5

  • new

    Total apps: 185,407 • Major competitors: 2,043

    Latest rank: — • Difficulty: 53.4

  • access

    Total apps: 159,395 • Major competitors: 1,337

    Latest rank: — • Difficulty: 52.8

  • like

    Total apps: 140,190 • Major competitors: 1,775

    Latest rank: — • Difficulty: 52.3

  • mobile

    Total apps: 117,282 • Major competitors: 771

    Latest rank: — • Difficulty: 51.3

All tracked keywords

Includes opportunity, difficulty, rankings and competitor benchmarks

Major Competitors
new651005388

185,407 competing apps

Median installs: 75

Avg rating: 4.1

2,043

major competitor apps

fellow731003965

7,262 competing apps

Median installs: 25

Avg rating: 4.3

60

major competitor apps

change691004677

38,106 competing apps

Median installs: 75

Avg rating: 4.1

402

major competitor apps

software721004270

16,049 competing apps

Median installs: 25

Avg rating: 3.8

86

major competitor apps

contacts731004066

9,158 competing apps

Median installs: 25

Avg rating: 4.0

44

major competitor apps

phone691004778

44,697 competing apps

Median installs: 50

Avg rating: 4.0

430

major competitor apps

contact681004880

57,838 competing apps

Median installs: 50

Avg rating: 4.1

340

major competitor apps

information661005185

110,448 competing apps

Median installs: 25

Avg rating: 4.1

537

major competitor apps

designed661005185

116,564 competing apps

Median installs: 25

Avg rating: 4.2

543

major competitor apps

new way721003761

4,262 competing apps

Median installs: 50

Avg rating: 4.2

41

major competitor apps

way661005184

104,750 competing apps

Median installs: 50

Avg rating: 4.2

1,047

major competitor apps

calls731003965

7,436 competing apps

Median installs: 50

Avg rating: 4.0

66

major competitor apps

using661005185

116,658 competing apps

Median installs: 50

Avg rating: 4.0

765

major competitor apps

service681004879

54,126 competing apps

Median installs: 25

Avg rating: 4.1

385

major competitor apps

time651005489

193,693 competing apps

Median installs: 50

Avg rating: 4.1

1,544

major competitor apps

mobile661005185

117,282 competing apps

Median installs: 25

Avg rating: 4.0

771

major competitor apps

account671005082

79,541 competing apps

Median installs: 75

Avg rating: 4.2

1,018

major competitor apps

access651005387

159,395 competing apps

Median installs: 25

Avg rating: 4.2

1,337

major competitor apps

interact731004167

10,457 competing apps

Median installs: 50

Avg rating: 4.1

71

major competitor apps

customers711004473

23,831 competing apps

Median installs: 25

Avg rating: 4.0

149

major competitor apps

view671005083

94,810 competing apps

Median installs: 25

Avg rating: 4.1

616

major competitor apps

provides671004982

73,576 competing apps

Median installs: 25

Avg rating: 4.1

257

major competitor apps

center721004269

14,007 competing apps

Median installs: 75

Avg rating: 4.1

100

major competitor apps

contact information721003863

6,140 competing apps

Median installs: 100

Avg rating: 4.5

12

major competitor apps

want671005083

84,923 competing apps

Median installs: 75

Avg rating: 4.1

727

major competitor apps

66 keywords
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App Description

Contact centers are increasingly looking to implement a mobile workforce. They want their agents to be able to log in from their iPhone or iPad and interact with customers from wherever they may be.
Enter OpenScape Contact Center Remote Assistant.
OpenScape Contact Center Remote Assistant provides agents with a new way to work – from anywhere using an iPhone or iPad.
What you can do:
- Set the phone you want to receive incoming OpenScape Contact Center calls on (iPhone, mobile, smartphone, office, home, etc.)
- Change your routing status (e.g. from unavailable to available)
- View detailed contact information on incoming calls like source, target, queue, etc.
- View the real-time status of your fellow agents
- Access queue statistics like the number of contacts in queue, queue availability, service level, abandon rate, and more

Note: This App is designed to work with OpenScape Contact Center Solution Kit and requires additional software to enable. For further information on enabling the app, please contact your local Unify Account Manager