OSCC Remote Assistant

OSCC Remote Assistant icon

ASO Keyword Dashboard

Tracking 66 keywords for OSCC Remote Assistant in Apple App Store

Developer: Mitel Networks Corporation Category: business

OSCC Remote Assistant tracks 66 keywords (no keywords rank yet; 66 need traction). Key metrics: opportunity 69.5, difficulty 43.7.

Tracked keywords

66

0  ranked •  66  not ranking yet

Top 10 coverage

Best rank — • Latest leader —

Avg opportunity

69.5

Top keyword: fellow

Avg difficulty

43.7

Lower scores indicate easier wins

Opportunity leaders

  • fellow

    Opportunity: 73.0 • Difficulty: 42.1 • Rank —

    Competitors: 97

    64.8
  • contacts

    Opportunity: 73.0 • Difficulty: 44.0 • Rank —

    Competitors: 87

    66.2
  • calls

    Opportunity: 73.0 • Difficulty: 44.8 • Rank —

    Competitors: 130

    64.7
  • interact

    Opportunity: 73.0 • Difficulty: 46.1 • Rank —

    Competitors: 133

    67.2
  • contact information

    Opportunity: 73.0 • Difficulty: 38.5 • Rank —

    Competitors: 21

    63.5

Unranked opportunities

  • fellow

    Opportunity: 73.0 • Difficulty: 42.1 • Competitors: 97

  • contacts

    Opportunity: 73.0 • Difficulty: 44.0 • Competitors: 87

  • calls

    Opportunity: 73.0 • Difficulty: 44.8 • Competitors: 130

  • interact

    Opportunity: 73.0 • Difficulty: 46.1 • Competitors: 133

  • contact information

    Opportunity: 73.0 • Difficulty: 38.5 • Competitors: 21

High competition keywords

  • time

    Total apps: 190,736 • Major competitors: 2,966

    Latest rank: — • Difficulty: 55.3

  • new

    Total apps: 182,994 • Major competitors: 3,792

    Latest rank: — • Difficulty: 56.1

  • access

    Total apps: 163,515 • Major competitors: 2,635

    Latest rank: — • Difficulty: 55.1

  • like

    Total apps: 143,203 • Major competitors: 3,240

    Latest rank: — • Difficulty: 55.6

  • mobile

    Total apps: 120,211 • Major competitors: 1,593

    Latest rank: — • Difficulty: 53.3

All tracked keywords

Includes opportunity, difficulty, rankings and competitor benchmarks

Major Competitors
new651005688

182,994 competing apps

Median installs: 600

Avg rating: 4.1

3,792

major competitor apps

fellow731004265

7,443 competing apps

Median installs: 350

Avg rating: 4.3

97

major competitor apps

change691004877

38,601 competing apps

Median installs: 650

Avg rating: 4.0

777

major competitor apps

software721004370

16,282 competing apps

Median installs: 300

Avg rating: 3.9

169

major competitor apps

contacts731004466

8,992 competing apps

Median installs: 300

Avg rating: 4.0

87

major competitor apps

phone691005178

45,627 competing apps

Median installs: 550

Avg rating: 4.0

874

major competitor apps

contact681005080

58,945 competing apps

Median installs: 400

Avg rating: 4.1

742

major competitor apps

information661005284

112,143 competing apps

Median installs: 350

Avg rating: 4.1

1,128

major competitor apps

designed661005285

114,471 competing apps

Median installs: 350

Avg rating: 4.2

1,080

major competitor apps

new way721004061

4,373 competing apps

Median installs: 550

Avg rating: 4.2

81

major competitor apps

way661005384

107,117 competing apps

Median installs: 500

Avg rating: 4.1

1,932

major competitor apps

calls731004565

7,332 competing apps

Median installs: 450

Avg rating: 4.0

130

major competitor apps

using661005385

115,141 competing apps

Median installs: 500

Avg rating: 4.0

1,548

major competitor apps

service681005079

55,180 competing apps

Median installs: 400

Avg rating: 4.1

830

major competitor apps

time651005588

190,736 competing apps

Median installs: 450

Avg rating: 4.1

2,966

major competitor apps

mobile661005385

120,211 competing apps

Median installs: 400

Avg rating: 4.0

1,593

major competitor apps

account671005382

81,354 competing apps

Median installs: 1,000

Avg rating: 4.2

2,100

major competitor apps

access651005587

163,515 competing apps

Median installs: 450

Avg rating: 4.1

2,635

major competitor apps

interact731004667

10,357 competing apps

Median installs: 450

Avg rating: 4.1

133

major competitor apps

customers711004673

23,654 competing apps

Median installs: 350

Avg rating: 4.0

283

major competitor apps

view671005283

97,553 competing apps

Median installs: 400

Avg rating: 4.1

1,290

major competitor apps

provides671004981

72,728 competing apps

Median installs: 350

Avg rating: 4.0

564

major competitor apps

center721004469

14,212 competing apps

Median installs: 400

Avg rating: 4.1

200

major competitor apps

contact information731003863

6,191 competing apps

Median installs: 450

Avg rating: 4.3

21

major competitor apps

want671005282

83,664 competing apps

Median installs: 550

Avg rating: 4.1

1,431

major competitor apps

66 keywords
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App Description

Contact centers are increasingly looking to implement a mobile workforce. They want their agents to be able to log in from their iPhone or iPad and interact with customers from wherever they may be.
Enter OpenScape Contact Center Remote Assistant.
OpenScape Contact Center Remote Assistant provides agents with a new way to work – from anywhere using an iPhone or iPad.
What you can do:
- Set the phone you want to receive incoming OpenScape Contact Center calls on (iPhone, mobile, smartphone, office, home, etc.)
- Change your routing status (e.g. from unavailable to available)
- View detailed contact information on incoming calls like source, target, queue, etc.
- View the real-time status of your fellow agents
- Access queue statistics like the number of contacts in queue, queue availability, service level, abandon rate, and more

Note: This App is designed to work with OpenScape Contact Center Solution Kit and requires additional software to enable. For further information on enabling the app, please contact your local Unify Account Manager