VisualSupport - RemoteCall

600 installs
12 ratings
49 monthly active users
Revenue not available
VisualSupport - RemoteCall icon

ASO Keyword Dashboard

Tracking 81 keywords for VisualSupport - RemoteCall in Apple App Store

Developer: Rsupport Category: tools Rating: 3.92

VisualSupport - RemoteCall tracks 81 keywords (14 keywords rank; 67 need traction). Key metrics: 0% top-10 coverage, opportunity 69.5, difficulty 40.9, best rank 13.

Tracked keywords

81

14  ranked •  67  not ranking yet

Top 10 coverage

0%

Best rank 13 • Latest leader 13

Avg opportunity

69.5

Top keyword: supported

Avg difficulty

40.9

Lower scores indicate easier wins

Opportunity leaders

  • supported

    Opportunity: 73.0 • Difficulty: 43.0 • Rank 13

    Competitors: 202

    67.9
  • supporting

    Opportunity: 73.0 • Difficulty: 38.3 • Rank 19

    Competitors: 42

    63.4
  • visuals

    Opportunity: 73.0 • Difficulty: 39.4 • Rank 157

    Competitors: 101

    62.5
  • launch

    Opportunity: 73.0 • Difficulty: 40.8 • Rank —

    Competitors: 139

    64.9
  • mark

    Opportunity: 73.0 • Difficulty: 42.4 • Rank —

    Competitors: 162

    67.6

Unranked opportunities

  • launch

    Opportunity: 73.0 • Difficulty: 40.8 • Competitors: 139

  • mark

    Opportunity: 73.0 • Difficulty: 42.4 • Competitors: 162

  • session

    Opportunity: 73.0 • Difficulty: 41.5 • Competitors: 102

  • mobile device

    Opportunity: 73.0 • Difficulty: 40.6 • Competitors: 109

  • reduce

    Opportunity: 73.0 • Difficulty: 41.9 • Competitors: 150

High competition keywords

  • time

    Total apps: 189,921 • Major competitors: 2,981

    Latest rank: — • Difficulty: 55.0

  • easy

    Total apps: 141,547 • Major competitors: 2,055

    Latest rank: — • Difficulty: 53.0

  • mobile

    Total apps: 130,005 • Major competitors: 1,612

    Latest rank: — • Difficulty: 53.2

  • using

    Total apps: 114,667 • Major competitors: 1,563

    Latest rank: — • Difficulty: 53.1

  • see

    Total apps: 92,719 • Major competitors: 1,760

    Latest rank: — • Difficulty: 54.2

All tracked keywords

Includes opportunity, difficulty, rankings and competitor benchmarks

Major Competitors
supported731004368

12,207 competing apps

Median installs: 800

Avg rating: 4.1

1313

202

major competitor apps

dedicated support701003049

895 competing apps

Median installs: 493

Avg rating: 4.1

1515

13

major competitor apps

helps users701003050

988 competing apps

Median installs: 250

Avg rating: 4.1

1616

5

major competitor apps

users support035712

4 competing apps

Median installs: 50

Avg rating: 5.0

1818

0

major competitor apps

supporting731003863

6,510 competing apps

Median installs: 350

Avg rating: 4.1

1919

42

major competitor apps

support team721003758

3,283 competing apps

Median installs: 700

Avg rating: 4.1

2525

81

major competitor apps

help users711003454

1,694 competing apps

Median installs: 300

Avg rating: 4.1

2927

10

major competitor apps

technical support701003050

1,029 competing apps

Median installs: 250

Avg rating: 4.1

4028

2

major competitor apps

supports711004573

25,941 competing apps

Median installs: 500

Avg rating: 4.0

3231

303

major competitor apps

support671005182

83,345 competing apps

Median installs: 500

Avg rating: 4.1

4535

1,121

major competitor apps

customer support721003858

3,059 competing apps

Median installs: 700

Avg rating: 4.0

4439

80

major competitor apps

tell us711003353

1,513 competing apps

Median installs: 600

Avg rating: 4.1

6262

36

major competitor apps

visual701004574

27,878 competing apps

Median installs: 450

Avg rating: 4.1

140118

304

major competitor apps

visuals731003963

5,757 competing apps

Median installs: 650

Avg rating: 4.2

157157

101

major competitor apps

customer701004775

32,068 competing apps

Median installs: 400

Avg rating: 4.0

443

major competitor apps

device681005079

54,518 competing apps

Median installs: 500

Avg rating: 3.9

851

major competitor apps

easy661005386

141,547 competing apps

Median installs: 450

Avg rating: 4.1

2,055

major competitor apps

connected701004876

37,879 competing apps

Median installs: 300

Avg rating: 4.1

453

major competitor apps

needs711004673

25,940 competing apps

Median installs: 350

Avg rating: 4.1

314

major competitor apps

connection701004674

28,276 competing apps

Median installs: 450

Avg rating: 4.0

424

major competitor apps

using661005384

114,667 competing apps

Median installs: 450

Avg rating: 4.0

1,563

major competitor apps

call711004772

20,362 competing apps

Median installs: 450

Avg rating: 4.0

324

major competitor apps

time651005588

189,921 competing apps

Median installs: 450

Avg rating: 4.1

2,981

major competitor apps

mobile661005385

130,005 competing apps

Median installs: 400

Avg rating: 4.0

1,612

major competitor apps

key681004980

62,145 competing apps

Median installs: 450

Avg rating: 4.0

542

major competitor apps

81 keywords
1 of 4

App Description

Rsupport’s ‘VisualSupport – RemoteCall’ solution utilizes the customer’s mobile device camera to stream HD video of the issue(s) they’re experiencing in real-time. By using Rsupport’s ‘VisualSupport – RemoteCall’ solution, support representatives are able to see exactly what the customer is experiencing and eliminate the need for customers to narrate their issues. Additionally, customers are able to stream and receive support from virtually any location through a Wi-Fi, 3G, or LTE connection.

•Improve First Call Resolution
•Reduce Time to Resolution
•Increase Overall Satisfaction

[Key Features]
1.Real-time Video Streaming
- Support representatives are able to see exactly the issues the customer is experiencing through a real-time video stream.
2.Screen Capture
- Analyze issues more effectively by taking a screenshot of what the customer is streaming.
3.On-screen Drawing
- Mark important areas for the customer to see to communicate certain points more clearly.
4.Easy to Connect
- All the customer needs to do to get connected is input the 6-digit connection code provided by the support representative.

[Receiving Video Support - Customers]
1.Download, install, and then launch the VisualSupport application.
2.Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3.Engage in real-time video support.
4.Close the application once video support session has ended.