Freshservice

~19.6K - 39.1K
391 ratings
Freshservice icon

ASO Keyword Dashboard

Tracking 130 keywords for Freshservice in Apple App Store

Developer: FRESHWORKS TECHNOLOGIES PRIVATE LIMITED Category: business Rating: 4.52

Freshservice tracks 130 keywords (no keywords rank yet; 130 need traction). Key metrics: opportunity 70.1, difficulty 40.9.

Tracked keywords

130

0  ranked •  130  not ranking yet

Top 10 coverage

Best rank — • Latest leader —

Avg opportunity

70.1

Top keyword: handle

Avg difficulty

40.9

Lower scores indicate easier wins

Opportunity leaders

  • handle

    Opportunity: 73.0 • Difficulty: 39.8 • Rank —

    Competitors: 59

    66.0
  • delete

    Opportunity: 73.0 • Difficulty: 40.5 • Rank —

    Competitors: 55

    67.1
  • push notifications

    Opportunity: 73.0 • Difficulty: 40.3 • Rank —

    Competitors: 94

    66.5
  • task

    Opportunity: 73.0 • Difficulty: 40.9 • Rank —

    Competitors: 48

    67.9
  • mark

    Opportunity: 73.0 • Difficulty: 40.5 • Rank —

    Competitors: 81

    67.0

Unranked opportunities

  • handle

    Opportunity: 73.0 • Difficulty: 39.8 • Competitors: 59

  • delete

    Opportunity: 73.0 • Difficulty: 40.5 • Competitors: 55

  • push notifications

    Opportunity: 73.0 • Difficulty: 40.3 • Competitors: 94

  • task

    Opportunity: 73.0 • Difficulty: 40.9 • Competitors: 48

  • mark

    Opportunity: 73.0 • Difficulty: 40.5 • Competitors: 81

High competition keywords

  • new

    Total apps: 185,432 • Major competitors: 2,049

    Latest rank: — • Difficulty: 53.4

  • access

    Total apps: 159,395 • Major competitors: 1,340

    Latest rank: — • Difficulty: 52.8

  • help

    Total apps: 146,874 • Major competitors: 1,243

    Latest rank: — • Difficulty: 52.4

  • easy

    Total apps: 143,962 • Major competitors: 1,077

    Latest rank: — • Difficulty: 52.1

  • mobile

    Total apps: 117,283 • Major competitors: 771

    Latest rank: — • Difficulty: 51.3

All tracked keywords

Includes opportunity, difficulty, rankings and competitor benchmarks

Major Competitors
top691004878

47,536 competing apps

Median installs: 75

Avg rating: 4.2

612

major competitor apps

new651005388

185,432 competing apps

Median installs: 75

Avg rating: 4.1

2,049

major competitor apps

notifications691004778

42,197 competing apps

Median installs: 25

Avg rating: 4.2

323

major competitor apps

share661005185

110,889 competing apps

Median installs: 50

Avg rating: 4.2

924

major competitor apps

task management701003049

888 competing apps

Avg rating: 4.2

4

major competitor apps

change691004677

38,106 competing apps

Median installs: 75

Avg rating: 4.1

402

major competitor apps

right671005082

81,347 competing apps

Median installs: 50

Avg rating: 4.2

896

major competitor apps

try691004777

40,282 competing apps

Median installs: 100

Avg rating: 4.1

501

major competitor apps

easy651005286

143,962 competing apps

Median installs: 50

Avg rating: 4.1

1,077

major competitor apps

via681004880

58,127 competing apps

Median installs: 50

Avg rating: 4.0

349

major competitor apps

handle731004066

8,692 competing apps

Median installs: 50

Avg rating: 4.2

59

major competitor apps

users681004880

61,686 competing apps

Median installs: 25

Avg rating: 4.1

362

major competitor apps

place691004778

45,996 competing apps

Median installs: 50

Avg rating: 4.2

368

major competitor apps

active711004473

22,160 competing apps

Median installs: 75

Avg rating: 4.1

264

major competitor apps

im701003253

1,443 competing apps

Median installs: 25

Avg rating: 4.1

3

major competitor apps

scan711004472

20,761 competing apps

Median installs: 50

Avg rating: 4.1

222

major competitor apps

team691004777

40,042 competing apps

Median installs: 50

Avg rating: 4.2

439

major competitor apps

designed661005185

116,580 competing apps

Median installs: 25

Avg rating: 4.2

545

major competitor apps

management691004777

41,446 competing apps

Median installs: 25

Avg rating: 4.1

141

major competitor apps

everything691004777

39,845 competing apps

Median installs: 50

Avg rating: 4.2

412

major competitor apps

prioritize721003659

3,238 competing apps

Median installs: 25

Avg rating: 4.3

18

major competitor apps

list691004777

39,947 competing apps

Median installs: 50

Avg rating: 4.1

239

major competitor apps

working711004472

19,474 competing apps

Median installs: 50

Avg rating: 4.2

116

major competitor apps

using661005185

116,675 competing apps

Median installs: 50

Avg rating: 4.0

769

major competitor apps

service681004879

54,125 competing apps

Median installs: 25

Avg rating: 4.1

385

major competitor apps

130 keywords
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App Description

Freshservice is a refreshingly easy-to-use, simple-to-configure, ITIL-aligned IT Service Management solution in the cloud. The Freshservice mobile app has been designed to be productivity-centric, providing everything an IT agent could need on the go. The app also includes core ITIL modules such as incident management, asset management, user management, service catalog, task management and others.

The Freshservice app is revolutionizing the mobile service desk industry. Try it and let us know what you think!

Key features of Freshservice mobile app

1) Push notifications to stay on top of things.
2) Create or respond to a ticket, assign it to agents, change its priority and due date, mark it as spam or delete it.
3) Prioritize and stay on top of important tickets with 9+ default views and unlimited custom views.
4) Insert canned responses when needed and attach files as necessary.
5) Add private notes that only other agents can see, forward tickets, or just stay in the loop as a ‘watcher’.
6) Search your list of users or for the right solution in your knowledge base.
7) Get a quick overview of your help desk.
8) Requesters can access the service catalog and even place and track service requests.
9) Update asset details and add new assets to the CMDB using the barcode/QR code scanner.
10) Agents can log in easily using Active Directory SSO or SAML.
11) Share tickets via common IM apps.
12) Reduce undue workload by merging similar tickets.


What our customers say about the app

“Freshservice’s mobile app is just fantastic as you can always be connected. If someone is working from home, it is easy to tag or reach out to them. Also, the person working from home can easily respond.”

Joshua Lyon, ICT Manager
Donvale Christian College


“The Freshservice mobile app has saved us a lot of time. The team uses it to scan assets on the go and handle tickets from the palm of their hand. We’re also very happy with the design.”

Tony Casey, Manager of IT
Motorama


“The mobile app is very intuitive and handy, with push notifications letting agents know about ticket activity and new responses even when they are away from their desks.”

Ben Laxton, Service Delivery Manager
Royal Rehab