Freshservice

~91.6K - 183.2K
1.8K ratings
Freshservice icon

ASO Keyword Dashboard

Tracking 129 keywords for Freshservice in Apple App Store

Developer: FRESHWORKS TECHNOLOGIES PRIVATE LIMITED Category: business Rating: 4.51

Freshservice tracks 129 keywords (no keywords rank yet; 129 need traction). Key metrics: opportunity 49.3, difficulty 45.1.

Tracked keywords

129

0  ranked •  129  not ranking yet

Top 10 coverage

Best rank — • Latest leader —

Avg opportunity

49.3

Top keyword: new

Avg difficulty

45.1

Lower scores indicate easier wins

Opportunity leaders

  • new

    Opportunity: 59.0 • Difficulty: 63.9 • Rank —

    Competitors: 2,341

    91.1
  • easy

    Opportunity: 59.0 • Difficulty: 59.0 • Rank —

    Competitors: 1,246

    85.2
  • help

    Opportunity: 59.0 • Difficulty: 61.1 • Rank —

    Competitors: 1,236

    85.2
  • access

    Opportunity: 59.0 • Difficulty: 63.2 • Rank —

    Competitors: 1,388

    85.7
  • create

    Opportunity: 59.0 • Difficulty: 60.6 • Rank —

    Competitors: 1,155

    84.7

Unranked opportunities

  • new

    Opportunity: 59.0 • Difficulty: 63.9 • Competitors: 2,341

  • easy

    Opportunity: 59.0 • Difficulty: 59.0 • Competitors: 1,246

  • help

    Opportunity: 59.0 • Difficulty: 61.1 • Competitors: 1,236

  • access

    Opportunity: 59.0 • Difficulty: 63.2 • Competitors: 1,388

  • create

    Opportunity: 59.0 • Difficulty: 60.6 • Competitors: 1,155

High competition keywords

  • new

    Total apps: 10,701 • Major competitors: 2,341

    Latest rank: — • Difficulty: 63.9

  • access

    Total apps: 6,181 • Major competitors: 1,388

    Latest rank: — • Difficulty: 63.2

  • help

    Total apps: 5,873 • Major competitors: 1,236

    Latest rank: — • Difficulty: 61.1

  • easy

    Total apps: 5,849 • Major competitors: 1,246

    Latest rank: — • Difficulty: 59.0

  • create

    Total apps: 5,537 • Major competitors: 1,155

    Latest rank: — • Difficulty: 60.6

All tracked keywords

Includes opportunity, difficulty, rankings and competitor benchmarks

Major Competitors
top581005978

2,843 competing apps

Median installs: 305,500

Avg rating: 4.6

706

major competitor apps

new591006491

10,701 competing apps

Median installs: 270,475

Avg rating: 4.6

2,341

major competitor apps

notifications581005571

1,357 competing apps

Median installs: 296,625

Avg rating: 4.7

332

major competitor apps

share581006382

4,336 competing apps

Median installs: 258,138

Avg rating: 4.6

916

major competitor apps

task management0631922

8 competing apps

Median installs: 679,300

Avg rating: 4.7

3

major competitor apps

change581005474

1,855 competing apps

Median installs: 267,450

Avg rating: 4.6

400

major competitor apps

right581006381

3,793 competing apps

Median installs: 282,075

Avg rating: 4.6

912

major competitor apps

try581005376

2,347 competing apps

Median installs: 264,825

Avg rating: 4.6

496

major competitor apps

easy591005985

5,849 competing apps

Median installs: 250,625

Avg rating: 4.6

1,246

major competitor apps

via581005575

2,102 competing apps

Median installs: 260,250

Avg rating: 4.6

427

major competitor apps

handle571003957

323 competing apps

Median installs: 220,175

Avg rating: 4.6

60

major competitor apps

users581005275

1,979 competing apps

Median installs: 259,400

Avg rating: 4.6

430

major competitor apps

place581005473

1,689 competing apps

Median installs: 247,300

Avg rating: 4.6

371

major competitor apps

active581004870

1,226 competing apps

Median installs: 266,075

Avg rating: 4.6

268

major competitor apps

im20961926

13 competing apps

Median installs: 238,625

Avg rating: 4.5

4

major competitor apps

scan201005267

906 competing apps

Median installs: 291,350

Avg rating: 4.7

234

major competitor apps

team581005275

1,972 competing apps

Median installs: 284,662

Avg rating: 4.6

445

major competitor apps

designed581005480

3,407 competing apps

Median installs: 230,000

Avg rating: 4.6

624

major competitor apps

management581004666

856 competing apps

Median installs: 221,550

Avg rating: 4.6

138

major competitor apps

everything581005975

1,989 competing apps

Median installs: 280,025

Avg rating: 4.6

479

major competitor apps

prioritize571003845

93 competing apps

Median installs: 227,375

Avg rating: 4.6

21

major competitor apps

list581005270

1,187 competing apps

Median installs: 244,150

Avg rating: 4.6

251

major competitor apps

working581005263

629 competing apps

Median installs: 245,825

Avg rating: 4.6

119

major competitor apps

using581006183

4,473 competing apps

Median installs: 247,200

Avg rating: 4.6

924

major competitor apps

service581005475

2,023 competing apps

Median installs: 255,675

Avg rating: 4.6

419

major competitor apps

129 keywords
1 of 6

App Description

Freshservice is a refreshingly easy-to-use, simple-to-configure, ITIL-aligned IT Service Management solution in the cloud. The Freshservice mobile app has been designed to be productivity-centric, providing everything an IT agent could need on the go. The app also includes core ITIL modules such as incident management, asset management, user management, service catalog, task management and others.

The Freshservice app is revolutionizing the mobile service desk industry. Try it and let us know what you think!

Key features of Freshservice mobile app

1) Push notifications to stay on top of things.
2) Create or respond to a ticket, assign it to agents, change its priority and due date, mark it as spam or delete it.
3) Prioritize and stay on top of important tickets with 9+ default views and unlimited custom views.
4) Insert canned responses when needed and attach files as necessary.
5) Add private notes that only other agents can see, forward tickets, or just stay in the loop as a ‘watcher’.
6) Search your list of users or for the right solution in your knowledge base.
7) Get a quick overview of your help desk.
8) Requesters can access the service catalog and even place and track service requests.
9) Update asset details and add new assets to the CMDB using the barcode/QR code scanner.
10) Agents can log in easily using Active Directory SSO or SAML.
11) Share tickets via common IM apps.
12) Reduce undue workload by merging similar tickets.


What our customers say about the app

“Freshservice’s mobile app is just fantastic as you can always be connected. If someone is working from home, it is easy to tag or reach out to them. Also, the person working from home can easily respond.”

Joshua Lyon, ICT Manager
Donvale Christian College


“The Freshservice mobile app has saved us a lot of time. The team uses it to scan assets on the go and handle tickets from the palm of their hand. We’re also very happy with the design.”

Tony Casey, Manager of IT
Motorama


“The mobile app is very intuitive and handy, with push notifications letting agents know about ticket activity and new responses even when they are away from their desks.”

Ben Laxton, Service Delivery Manager
Royal Rehab