Customer Service Index – CSI

Customer Service Index – CSI icon

ASO Keyword Dashboard

Tracking 94 keywords for Customer Service Index – CSI in Apple App Store

Developer: Singapore Management University Category: education Rating: 4.3

Customer Service Index – CSI tracks 94 keywords (no keywords rank yet; 94 need traction). Key metrics: opportunity 70.5, difficulty 41.5.

Tracked keywords

94

0  ranked •  94  not ranking yet

Top 10 coverage

Best rank — • Latest leader —

Avg opportunity

70.5

Top keyword: competitive

Avg difficulty

41.5

Lower scores indicate easier wins

Opportunity leaders

  • competitive

    Opportunity: 73.0 • Difficulty: 44.2 • Rank —

    Competitors: 186

    65.8
  • external

    Opportunity: 73.0 • Difficulty: 40.4 • Rank —

    Competitors: 93

    64.3
  • la

    Opportunity: 73.0 • Difficulty: 41.6 • Rank —

    Competitors: 87

    66.8
  • tests

    Opportunity: 73.0 • Difficulty: 39.6 • Rank —

    Competitors: 94

    64.4
  • problem

    Opportunity: 73.0 • Difficulty: 40.0 • Rank —

    Competitors: 125

    65.0

Unranked opportunities

  • competitive

    Opportunity: 73.0 • Difficulty: 44.2 • Competitors: 186

  • external

    Opportunity: 73.0 • Difficulty: 40.4 • Competitors: 93

  • la

    Opportunity: 73.0 • Difficulty: 41.6 • Competitors: 87

  • tests

    Opportunity: 73.0 • Difficulty: 39.6 • Competitors: 94

  • problem

    Opportunity: 73.0 • Difficulty: 40.0 • Competitors: 125

High competition keywords

  • access

    Total apps: 163,515 • Major competitors: 2,635

    Latest rank: — • Difficulty: 55.1

  • manage

    Total apps: 95,352 • Major competitors: 1,601

    Latest rank: — • Difficulty: 52.5

  • different

    Total apps: 95,103 • Major competitors: 1,687

    Latest rank: — • Difficulty: 52.5

  • start

    Total apps: 93,894 • Major competitors: 1,765

    Latest rank: — • Difficulty: 53.3

  • data

    Total apps: 86,751 • Major competitors: 1,000

    Latest rank: — • Difficulty: 51.5

All tracked keywords

Includes opportunity, difficulty, rankings and competitor benchmarks

Major Competitors
challenge701004876

34,298 competing apps

Median installs: 700

Avg rating: 4.2

917

major competitor apps

competitive731004466

8,510 competing apps

Median installs: 500

Avg rating: 4.2

186

major competitor apps

leaderboards721004159

3,450 competing apps

Median installs: 1,250

Avg rating: 4.3

123

major competitor apps

email701004876

35,952 competing apps

Median installs: 500

Avg rating: 4.1

563

major competitor apps

order681005180

60,309 competing apps

Median installs: 450

Avg rating: 4.2

792

major competitor apps

external731004064

6,924 competing apps

Median installs: 650

Avg rating: 4.1

93

major competitor apps

range691004877

37,834 competing apps

Median installs: 450

Avg rating: 4.1

559

major competitor apps

learn671005281

73,360 competing apps

Median installs: 450

Avg rating: 4.2

1,078

major competitor apps

active711004673

22,788 competing apps

Median installs: 650

Avg rating: 4.1

493

major competitor apps

manage671005283

95,352 competing apps

Median installs: 550

Avg rating: 4.1

1,601

major competitor apps

welcome691004978

45,408 competing apps

Median installs: 350

Avg rating: 4.3

685

major competitor apps

travelling701003252

1,310 competing apps

Median installs: 500

Avg rating: 3.9

15

major competitor apps

wide range721004471

16,391 competing apps

Median installs: 450

Avg rating: 4.1

232

major competitor apps

la731004267

9,805 competing apps

Median installs: 300

Avg rating: 4.0

87

major competitor apps

basic721004471

17,639 competing apps

Median installs: 450

Avg rating: 4.1

192

major competitor apps

various691004878

48,881 competing apps

Median installs: 500

Avg rating: 4.1

723

major competitor apps

access651005587

163,515 competing apps

Median installs: 450

Avg rating: 4.1

2,635

major competitor apps

tests731004064

7,075 competing apps

Median installs: 500

Avg rating: 4.2

94

major competitor apps

start671005383

93,894 competing apps

Median installs: 550

Avg rating: 4.2

1,765

major competitor apps

tables711003657

2,655 competing apps

Median installs: 475

Avg rating: 4.1

20

major competitor apps

around691005279

49,795 competing apps

Median installs: 600

Avg rating: 4.1

1,033

major competitor apps

skills691004977

41,805 competing apps

Median installs: 550

Avg rating: 4.1

929

major competitor apps

engaging711004673

23,230 competing apps

Median installs: 500

Avg rating: 4.2

383

major competitor apps

social681005079

55,276 competing apps

Median installs: 450

Avg rating: 4.2

888

major competitor apps

visual711004573

24,454 competing apps

Median installs: 500

Avg rating: 4.2

301

major competitor apps

94 keywords
1 of 4

App Description

Welcome to the CSI Game, where the player transforms into CSI Agent 051, travelling around the world to solve burning statistical mysteries à la SPY CSI in different countries.

The CSI Agent (player) analyzes and tests the data against a benchmark revealed at the start of the game. The Agent will then be tested and scored through their progress in the game where they will be required to perform tests, in which calculations and analysis figure. Knowledge of basic statistics and external access to statistical tables are required.

Learning Objectives

· Knowledge into practice: the game encourages the players to apply their knowledge acquired from class and readings by immersing them in a game setting, and develop problem solving skills through interactive game elements

· Resource Management: Other than a final score, the game makes use of a progression method through star ratings. Players would have to carefully manage these resources in order to gain a higher score.

· Self-Reflection & Competition: The feedback during and after the game allows the players to reflect on their own performance. The leaderboards also give a competitive edge to the game.


Game Features

· Learn as you play

· Wide range of Hypothesis Tests and Linear Regression, all of which span a huge portion of introductory statistics

· Immersive and engaging world of statistics, as told by various audio, visual and multimedia elements, with scientific calculator and more!

· Challenge one another through Leaderboards, and active social sharing through Facebook, Twitter, email are all built-in