HiKnow

Developer: Huawei Technologies Co.,

Category: Business

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300 installs

6.00 ratings

42 monthly active users

Revenue not available

HiKnow Summary

HiKnow is a mobile iOS app in Business by Huawei Technologies Co., Ltd.. Released in Nov 2014 (11 years ago). It has 6.00 ratings with a 5.00★ (excellent) average. Based on AppGoblin estimates, it reaches roughly 42 monthly active users . Store metadata: updated Feb 12, 2026.

Store info: Last updated on App Store on Feb 12, 2026 .

SDKs, Trackers & Permissions

App not yet scanned for SDKs.

App Details

Store ID: 935114686

First Released: 2014-11-13

Store Last Updated: 2026-02-12

In-App Purchases: No

Ads: No

Website: huawei.com

App Store

Crawl Status: Success

AppGoblin First Crawled: 2021-02-06

AppGoblin Last Crawled: 2026-02-28

Ads & App-Ads.txt

App does not have ads.

AppGoblin SDK Scans

App not yet analyzed for SDKs.

The download and scan process is automated but can require manual troubleshooting. Feel free to reach out if your request does not complete in 24hrs or if you have any questions.

5★

Ratings: 6.00

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Screenshots

App Description

Huawei HiKnow APP is an after-sales delivery and service platform for enterprise partners, customers, and Huawei engineers, Provide product support and service for engineers, such as delivery, maintenance, product documentation and community communication.

【Delivery】
● eISDP：Three enterprise service delivery channels: industry project delivery, quick contract delivery, and partner service delivery (PSD). The one-stop digital delivery platform built for customers, partners, and Huawei engineers implements efficient collaborative delivery and E2E project management.
Activate Product License：License activation, download, maintenance, and task management.

【Maintenance】
● Weiknow：Provides 24/7 Q&A services, covering typical pre-sales and post-sales application scenarios, helping you quickly obtain knowledge about enterprise products and services.
Maintenance Enter the SN to query the maintenance information. You can scan the QR code on your mobile phone,Quick renewal consultation and purchase.
● Service Request: Submit a trouble ticket and view the progress.
● Spare Parts Requests: Apply for spare parts online, confirm spare parts, view the progress, and return spare parts.
● Global service hotline: Huawei provides 24/7 global hotline services to help you quickly obtain services.
● Spareparts：Query the spare part progress based on the spare part order number, trouble ticket number, and faulty part SN.
● Scan：Obtain product information, component information, maintenance information, and related documents by scanning the QR code on a mobile phone, Send scanning results to personal emails in batches. Multiple modes are supported, such as batch scanning, image, and manual input.

【Product support】
Helps users quickly obtain product documents, tools, cases, bulletins, product videos, online classes, and Info-Finder.

【Community】
Communicate with Huawei experts, partners, and customers , share technical content, seek help, learn technical topics, and participate in community activities to win bonus points and prizes.

Contact us: If you have any questions or suggestions, please contact us,Go to "APP-Me-Help and Feedback" to submit comments or suggestions