Visual Support

Developer: SIGHTCALL

Category: Business

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1.9K installs

38 ratings

110 monthly active users

Revenue not available

Visual Support Summary

Visual Support is a mobile iOS app in Business by SIGHTCALL. Released in Nov 2014 (11 years ago). It has 38 ratings with a 3.50★ (average) average. Based on AppGoblin estimates, it reaches roughly 110 monthly active users . Store metadata: updated Dec 18, 2025.

Data tracking: SDKs and third-party integrations were last analyzed on Feb 12, 2025.

Store info: Last updated on App Store on Dec 18, 2025 .

SDKs, Trackers & Permissions

App not yet scanned for SDKs.

App Details

Store ID: 935317995

First Released: 2014-11-21

Store Last Updated: 2025-12-18

In-App Purchases: No

Ads: No

Website: sightcall.com

App Store

Crawl Status: Success

AppGoblin First Crawled: 2021-02-06

AppGoblin Last Crawled: 2026-03-25

Ads & App-Ads.txt

App does not have ads.

AppGoblin SDK Scans

Successful Last Crawled:

Last Crawled: 2025-02-12

Last Crawl Status: Failed

3.5★

Ratings: 38

5★

4★

3★

2★

1★

Screenshots

App Description

The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen.

To use this application you must be invited via SMS or start the interaction from a webpage.

To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.

During the interaction you can leverage advanced capabilities as:
- HD Audio
- Video frame rate auto adapt
- Screen sharing and co-browsing
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording

The app does not allow the remote agent to access any data stored on your device.