Visual Support
Visual Support Summary
Visual Support is a iOS app in the Business category, developed by SIGHTCALL. First released 11 years ago(Nov 2014), the app has 29 ratings with a 3.62★ (average) average rating.
Data tracking: SDKs and third-party integrations were last analyzed on Feb 12, 2025.
Store info: Last updated on App Store on Oct 30, 2025 .
3.62★
Ratings: 29
Screenshots
App Description
The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD Audio
- Video frame rate auto adapt
- Screen sharing and co-browsing
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The app does not allow the remote agent to access any data stored on your device.