LogMeIn Rescue Lens

Developer: GoTo Group, Inc.

Category: Tools

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1.2K installs

24 ratings

70 monthly active users

Revenue not available

LogMeIn Rescue Lens Summary

LogMeIn Rescue Lens is a mobile iOS app in Tools by GoTo Group, Inc.. Released in Feb 2015 (11 years ago). It has 24 ratings with a 3.00★ (mixed) average. Based on AppGoblin estimates, it reaches roughly 70 monthly active users . Store metadata: updated Jul 23, 2025.

Store info: Last updated on App Store on Jul 23, 2025 .

SDKs, Trackers & Permissions

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App Details

Store ID: 959878436

First Released: 2015-02-03

Store Last Updated: 2025-07-23

In-App Purchases: No

Ads: No

Website: secure.logmeinrescue.com

App Store

Crawl Status: Success

AppGoblin First Crawled: 2022-10-13

AppGoblin Last Crawled: 2026-03-18

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3★

Ratings: 24

5★

4★

3★

2★

1★

Screenshots

App Description

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST*

If a picture is worth a thousand words, then what’s the value of live streaming video?

The LogMeIn Rescue Lens app now with audio, allows support agents to use the camera on your iPhone or iPad to see what you are seeing. Show them the problem in a live support session and let them walk you through the steps for resolution.

To use this application you must be receiving support from an agent who is using LogMeIn Rescue Lens. With your permission, agents have the ability to see what you choose to show them using the camera on your smartphone or tablet.

How to use:
1. Install the app
2. Launch the app
3. Enter the six digit pin code given to you by the support agent
4. Point the camera at the issue